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August 5th, 2024 23:35

AW2723DF, LEDs not working

Hi. I have Dell Alienware AW2723DF. But leds not working. Monitor is plugged to Xbox Series X by hdmi.

No leds in back of monitor and no leds in power button. Monitor working but just no leds.

Is that i plugged wrong or its faulty?

6 Professor

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6.3K Posts

August 6th, 2024 01:17

@sew333​ Looks like you also need to plug in the USB 3.1 supplied cable that came with the monitor.

Page 51 of the manual for OSD lightning zones control.

6 Professor

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6.3K Posts

August 6th, 2024 01:26

@sew333​ Yes, if you install AWCC. But they will also work on your xbox if you use the OSD and plug in the supplied USB cable to the monitor USB hub.

6 Professor

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6.3K Posts

August 6th, 2024 00:58

Are they set up from the OSD? Normally you would use AWCC to control them, but since you are hooked up to an Xbox you would not have AWCC.

1 Rookie

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11 Posts

August 6th, 2024 01:01

Ah so what now to do? i dont touch anything in OSD

1 Rookie

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11 Posts

August 6th, 2024 01:22

oki thanks. Also i can live with that. And in this year i will be plugging new pc with rtx to this monitor. So with new pc, leds will be working?

Actually its console

(edited)

1 Rookie

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11 Posts

August 6th, 2024 01:28

oki thanks so much : ))))))))))))))))

1 Rookie

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11 Posts

August 6th, 2024 05:48

Hey i checked and monitor is plugged by USB. So why leds are not working>?

1 Rookie

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11 Posts

August 6th, 2024 06:07

Update: LEDS ARE WORKING. In monitor OSD they was on OFF. : )

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