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2 Posts
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725
AW2723DF, backlight glow and or bleeding
So I just purchased a brand new monitor from an authorized reseller of Dell here in my country today. The unit has noticeable backlight bleeding and or ips glow when a dark background is present, even in an reasonably lit environment. I also ran Passmark Monitor test. My question is: How bad is it, should I rma it? Please help.
with ambient lighting:
lights turned off:
strmz2020
2 Posts
0
July 13th, 2023 17:00
Brightness is set to 75%, as it came out of the box.
DELL-Jesse L
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July 20th, 2023 02:00
strmz2020,
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session.