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AW2721D, stand light not turning on
Just received my AW2721D monitor. I firstly mounted it using a VESA mount, but then I decided to give the stand a try mainly because of the lightbar. However, after mounting it, I am unable to get the lightbar (the oval) to turn on.
I've disconnected the monitor and reconnected it to no avail. I checked to see if there was plastic and I couldn't see any.
I've tried both the AWCC and the onboard menu to set the lighting color and it still won't turn on.
Any advice on this?
Vanadiel
6 Professor
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6.5K Posts
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October 8th, 2023 15:17
See the above manual at page 47 to page 50. There are 4 lighting zones, with zone 2 being the stand.
Alternatively you can install AWCC and use the AlienFX lighting. For that you have to make the USB connectivity to the monitor is wired up.
Mary G
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4 Operator
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February 10th, 2022 07:00
See if the manual helps-- Alienware AW2721D Monitor User's Guide (dell.com)
ValerS
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October 8th, 2023 05:09
I have the same problem. I think there is something wrong with the connection pins behind the monitors? I have still warranty on the monitor, but I do not go through all the pain of going to the store and so on.... I would appreciate a quick fix???!!! Afterwall is a high premium monitor!