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JN

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June 23rd, 2024 21:57

Aurora R7, power button issue?

I'm having issues with the power button on the R7. The button on its own will not start up the PC. Through various trails and tests, I have established that by holding in the the Power Supply Diagnostics button on the rear of the machine (the LED comes on and fans spin) then simultaneously pressing and releasing the power button on the front, my PC restarts as normal. My concern of course is that even this method will fail at some stage and I will be unable to restart the machine at all. Once running the machine behaves as normal, no hardware issues. The only change was the machine's physical location a few weeks prior to the issue starting. I also started a nightly routine of powering off the machine just a few days before the issue. Power down prior to this was approximately weekly aside from Win update restarts.

Any thoughts?

Cheers

John

4 Operator

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2.1K Posts

June 23rd, 2024 22:35

consider replacing the CR2032 coin cell battery . . . $4 at the grocery store

that is a good place to start

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June 23rd, 2024 22:57

@ProfessorW00d​ Sorry Professor, I should have said that I have tried that already. No difference. New or old CR2032, both require the dual button procedure.

6 Professor

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6.4K Posts

June 23rd, 2024 23:02

If I remember correctly there was something with a BIOS update that caused the power button to not work, but I cannot remember if it was with the R7 or another version.

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June 24th, 2024 00:01

Hi Vanadiel, thanks for that. Did a bit of digging, and it looks as if that was the R8 - forced MB replacements by the looks of it! However, it did get me to take a look at the BIOS and if I exit BIOS, the PC powers down, however from this state SOMETIMES it will restart from the power button alone. But from a Windows Shut Down it still requires the diagnostic button to be pressed for a restart.

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