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Alpha R1, bad BIOS update
Hi,
I'm hoping somebody can help me with a bad bios Flash.
System: Alienware Alpha Steam Machine i3 Model. Running Windows10.
Story: I decided to update the machine, so went to the Dell Website. I downloaded the auto scan app and ran it. I was given the option to install a new bios and a couple of driver so I clicked install. Nothing seemed to happen with the bios but the drivers downloaded and installed and asked to reboot the machine. I clicked the restart button. The Assistant app closed and I then saw the Bios app running and was only part way through when the PC closed down :(
Now I can't boot the machine and a yellow skull was flashing yellow twice and then 3 times in a loop if I recall. I did a bios pin reset in the vain hope I would get lucky but still no luck. Now the Skull is just blue but it won't boot. I can't access the bios as it's probably become corrupt or wiped.
Is there any rescue procedure I can do or is my machine destined for the trash?
fireberd
9 Legend
9 Legend
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33.3K Posts
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July 25th, 2018 14:00
Here is the Dell BIOS recovery options. If you are lucky one of the procedures will work.
https://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en
Here is Dell's policy on a corrupted BIOS update:
https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m-p/5741766#M3962
beljim
2 Posts
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July 26th, 2018 03:00
Thanks for the info.
Unfortunately it doesn't work on my machine.
I think I'll have to strip it for parts at this point.
wokky77777
1 Message
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September 18th, 2018 12:00
Hey @fireberd -- when I click on that link for the "Dell's policy on a corrupted BIOS update", it takes me to a page that says "Access Denied. You do not have sufficient privileges for this resource or its parent to perform this action."
Can you paste a copy of it instead into the thread?
Thanks
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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September 18th, 2018 13:00
Does this one work ?
https://www.dell.com/community/Customer-Care-Wiki/Dell-Policy-BIOS-update-breaks-motherboard-CMOS/ta-p/6063959