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windows update error 0x800A1391
When I try to run windows update, I recieve the following error, can anyone help? 0x800A1391
Unsolved
This post is more than 5 years old
71 Posts
0
4935
When I try to run windows update, I recieve the following error, can anyone help? 0x800A1391
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srcopprell
73 Posts
0
April 13th, 2004 05:00
MOTO2000,
I found this when I googled 0x800A1391:
http://www.wintrouble.net/discus/messages/53/5240.html
While the Windows Update Web site is loading, you receive Initialization error 0x800A1391
for all sites in this zone"
Problem Description
When customer tries to access site they may see this error.
Resolutions
We're further researching this issue. It appears to be because the customer can not download the ActiveX component. (be sure you select Yes in any "Security Warning" dialog boxes that appear.) One case resolved by disabling firewall program.
Suggestion 2
============
We may be able to resolve this issue by adding
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com (Note: The https is correct)
http://Download.Windowsupdate.com
to the trusted sites list in the Internet Options.
To access the Exceptions settings.
1. Open Internet Explorer
2. Click Tools / Internet Options
3. Click the Security Tab
4. Click on the Trusted Sites Icon
5. Click on the Sites button
6. Unselect the check box "Require server verification (https
7. Add all 4 sites listed above
Suggestion 3
============
This issue may be resolved by adding the Windows Update sites to the exceptions list in the Internet Options Proxy Settings.
To access the Exceptions settings.
1. Open Internet Explorer
2. Click Tools / Internet Options
3. Click the Connections Tab / LAN Settings
4. Click the Advanced Button and add windowsupdate.microsoft.com; v4.windowsupdate.microsoft.com; download.windowsupdate.com to the
exceptions list.
Issue Applies To
Windows 2000
Windows 98 and Windows 98 Second Edition
Windows Millennium Edition
Windows XP
Hope this helped !
Steve
Message Edited by srcopprell on 04-13-2004 01:59 AM
anthony12
118 Posts
0
April 13th, 2004 06:00
MOTO2000
71 Posts
0
April 13th, 2004 22:00
srcopprell
73 Posts
0
April 14th, 2004 00:00
MOTO2000,
One thing you might check is the security settings. In internet explorer>>tools>>internet options>>security. For the internet, I have mine set to the default medium security level which allows signed activeX controls to be downloaded.
Also ensure that the box "enable install on demand (IE)" is checked. Internet explorer>>tools>>internet options>>advanced.
Hope this helped solve your problem.
Steve