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February 6th, 2011 08:00

VDS Basic Provider Error

I have a new XPS8300 with Win7 Ultimate 64-bit and on each and every boot I get the same error in the Windows>System log:

Source: VDS Basic Provider

Event ID: 1

Unexpected failure. Error code: D@01010004

This error is logged three times in quick succession at each boot up. Any clues?

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February 6th, 2011 09:00

HERE is something from Microsoft on this.  They say to ignore it but it shouldn't be comeing up to start with.  Since this is a new PC, you may be better calling Dell support in case there is something wrong.   There was a thread on the Windows 7 about this and it can occur if you have Virtural Drive or Alcohol installed.

 

February 6th, 2011 23:00

Thanks, Fireberd. I'd spotted the Microsoft article but wasn't sure it was applicable as the operating system scenario is totally different from mine. Guess I'll have to talk with Dell Support...

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