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PC-Cillin Internet Security 14
Could someone please help me? This is my first post, so please be kind.
I have a Dell XPS 410 that is running Windows Vista Home Premium. Trend Micro's PC-Cillin Internet Security 14 came pre-loaded on my system.
I configured IS14 so that both my outgoing & incoming email in Windows Mail (which I get through gmail) would be scanned. It did it OK for awhile (the little balloon came up everytime telling me it was scanning both incoming & outgoing mail). Now, for some reason, without changing anything it has stopped scanning both incoming & outgoing mail. It still does scan webmail. I have called Trend Micro and the engineer was worthless. He told me Trend Micro does NOT support Windows Vista or Windows Mail. That's just not true. I have checked their knowledge base and confirmed I have everything checked correctly in the mail settings & on Automatic in the Windows Services Panel.
Anyone else having trouble with this? Please help me. I know little about computers & am frightened because my email is not being scanned.
d-fish
140 Posts
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August 27th, 2007 17:00
FormerYooper
31 Posts
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August 27th, 2007 17:00
FormerYooper
31 Posts
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September 14th, 2007 22:00