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July 31st, 2015 07:00

XPS 15 failing to come out of sleep mode after Win 10

Hi all,

I have a problem after the Windows 10 install where my laptop doesn't come out of sleep mode. I can put the laptop into sleep mode no problem. When try and wake up the laptop, it comes on however the screen remains blank. I have tried unistalling and reinstalling both the Intel intergrated graphics and the nvidia gt525m graphics drivers - both are Win 10 ready. Let me know if you come up with anything.

XPS l502x, i7, 6gb ram, gt525m graphics

Thanks in advance,

Jack

2 Posts

July 31st, 2015 17:00

I have the same problem the XPS 8700 Bilingual Desktop, i7-4790, 2.0 GB AMD Radeon™ HD R9 270

19 Posts

August 1st, 2015 07:00

same here, also l502x. find any solution?

August 1st, 2015 18:00

Same problem here!!! 

Only after Sleep Mode, not after Hibernation. 

DMP files say something about ntoskrnl.exe but I don't know how to solve it.

Any help will be really appreciated. Otherwise, I'll be uninstalling Windows 10 soon.

2 Posts

August 1st, 2015 19:00

I have an amd radeon graphics card, and i just solved this issue by updating the driver 

August 2nd, 2015 03:00

I have NVIDIA and it's updated. That's not my problem. :(

19 Posts

August 2nd, 2015 05:00

Same here.

I gave up and went back to Windows 7.

23 Posts

August 4th, 2015 08:00

No one then!?

14 Posts

August 5th, 2015 09:00

Same problem here with an XPS15 - only solution so far is to set it to only Hibernate, NOT Sleep which I don't like at all.  Fortunately, it comes out of hibernation pretty quickly with the Samsung SSD I have installed.  I have not tried a clean Win10 install and may give that a go before reverting.
Windows 8 was pretty bogus and Win10, even if it worked is still a mess, so I if I fall back, it will probably be to Win7.

23 Posts

August 7th, 2015 18:00

Bump. Anyone found anything/experiencing this?

14 Posts

August 8th, 2015 02:00

My XPS 15 L502X is working fine after upgrade to, then clean install of, Windows 10. It wakes from sleep with no issues. I have the Geforce 540M Graphics Adapter and I updated to the latest driver using Geforce Experience.

23 Posts

August 16th, 2015 12:00

Hi all, found a worked around on another thread, find it here www.tenforums.com/.../11776-unable-come-out-sleep-mode-3.html

August 16th, 2015 14:00

IT WORKS!!! 

Thanks so much!!

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