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Internal hard drive disk not found to resolve this issue try to reseat the drive
So I am getting the error: Internal hard drive disk not found to resolve this issue try to reseat the drive
After I got the error, I removed my 1TB HDD and replaced it with a 525gb SSD and I am still getting the error. After testing the original 1 TD HDD, there's nothing wrong with it, so it looks to be something wrong with the computer itself.
I ran the PSA testing and it doesn't detect any issues with the harddrive and no other errors.
What could it be?
Edit: I have the Dell XPS 15 9530
KevinM88
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October 12th, 2016 10:00
Fixed it. The BIOS was set to virtualization so we switched it off and also removed the 32gb SSD.
ejn63
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October 12th, 2016 05:00
Does the system setup (F2 at powerup) see either drive?
PattiNeiberger
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October 12th, 2016 06:00
yes after pressing F1
KevinM88
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October 12th, 2016 08:00
Yes it does show my hard drive at system setup (f2)
ejn63
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October 12th, 2016 09:00
Next question would be:
Is there a small capacity SSD in the system used as a cache? And how did you go about installing Windows onto the new SSD?
KevinM88
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October 12th, 2016 09:00
Yes, there is a 32 gb ssd as well.
hsmirnov
2 Posts
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November 15th, 2016 10:00
I have the same issue, tried everything you did - no luck.. What is your BIOS set up to now?
KevinM88
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November 16th, 2016 06:00
The settings were set to virtualization so we turned it off and then I removed the 32gb ssd. Thats what fixed it for me.
KevinM88
12 Posts
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November 16th, 2016 06:00
Do you have the 32gb ssd?
hsmirnov
2 Posts
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November 16th, 2016 06:00
I turned it off as well but it didn't help :(