Can't burn CD with iTunes

I've got the exact same problem, with the same drive.  In fact I found your posting by searching for a solution.  Whenever I try to burn a CD using iTunes, I get the following error:

"The attempt to burn a disc failed.  An unknown error occurred (2131)."

I am able to burn CDs without any problems using Roxio Easy CD Creator. But I'd much rather use iTunes if possible because it is so much more convenient for sorting music and creating playlists, etc.

Dell, can you help us??

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@Chris Edmond wrote:

I have a brand new Dell 8,300 with a NEC DVD+RW-2100AD. I have confirmed after about 4 hours of communicaiton on Apple's iTunes forum and iPod forum that this drive won't work in burning CD's with iTunes. The NEC 1100 doesn't pose a problem. Also, I'm able to burn CD's with iTunes using my Dell Insperion laptop, and can also do it with my wife's Toshiba laptop. This is a specific problem with Dell's NEC 2100 drive. Multipe uses in the iTunes forum have posted a problem with this drive.

Is Dell aware of this?

Will Dell release a firmware update to resolve the problem?

thanks

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I can confirm that:

• iTunes is completely supported under Windows.
• My Dimension 4600 hosted NEC DVD+CD/RW 2100-AD will not burn a CD from the iTunes application.
• The drive will burn a CD fine from Easy CD.
• The error code is exactly as reported elsewhere in this forum (something about unknown error 2131).

Add me to the growing list of customers that would love to hear about a firmware update that fixes the mysterious problem. (Or iTunes update, not that Dell can do anything about that except perhaps nudge the Apple engineering staff. It does stand to reason that if Easy CD can burn, then it is doing something right with the existing driver.)

The newest version if iTunes 4.5 fixes the burn issue.

Phil

Downloaded 4.5 and burning issues are resolved!

Thanks Phil!