PROJECTOR REPAIR

raylec,

We at Dell do not repair projectors so we do not have the Service Manual. All we offer is the Owner's Manual. We simply exchange them while under warranty. The returned projectors then go back to the manufacturer for failure analysis.

Thanks for your reply, So Dell do not make projectors, so who are the manufacturer? Are you saying that Dell refuse to stock/supply parts for the items which they mislead customers that they manufacture.?

Certainly never ever buy Dell again!

so who are the manufacturer?
* Several, depending on the model. But they do not ship parts or the service manual.

Are you saying that Dell refuse to stock/supply parts
* For PC internal components we do. Not for projectors and monitors. We replace those while under warranty.

Hello,

This is most perculiar, all manfactures have or produce a servive manual, for all items as complex as this.

Unfortunately the manufacture of this projector dont recognise the model,since the model no is a Dell related, and can not supply.

However the manual would be transferred to Dell for possible reprint,and as they are the end supplier would have the manual.

I agree that Dell do not make these items,same as Tesco dont produce food etc ,it all made for them by other concerns who are anonymous.

We are stuck with 3 projectors with no servive information and no help from Dell, even a schematic would help!

As a result Dell products are on a black list  for after sales. pity.

Hello,

What if the warrant is expired?

I have a 4210X projector that dosen't boot. It just displays an amber light (flashing) on the power button and an amber light (steady) on the temp button.

Theoe - try removing the power cord from the projector, and plug it back in. This will help clear your steady temp-light issue. If it keeps happening, you'll need to change the bulb. I believe you can search online to find exactly what a blinking power and steady temp light means (back of the owners manual). Thanks!

I also have a Dell projector (1609WX) I've been having problems with. When I turn it on I'll often get blinking temp and bulb lights with a solid power light. When the projector is on I often experience problems with color and sudden powering down going to the light state I mentioned earlier.

Dell doesn't seem to have any answers beyond what is in the manual and doing an RMA. I attempted to disassemble, but without schematics I fear I may damage the device. I'd love some more detailed information about my light state and disassembling my projector for self cleaning/repair.

Same type of problem here with the 1410X model. Very frustrating as these problems happened soon after buying over 40 of this model.

These manufacturers of the 1410X simply did something wrong with the batch my school ordered. I can't get any further answers and warranty has run out on them. I feel like we wasted our very valuable money when we thought we were making the best choice for our school. Disappointed in Dell.

I've had similar issues with support as well.

Hi the 2400MP lamp driver board we can offer.

or tell more the problem of your projector, we can repair it online.