Start a Conversation

Unsolved

This post is more than 5 years old

R

1289

January 26th, 2018 19:00

"New" Dell PowerEdge R710 fails to post

I have just acquired a Dell PowerEdge R710. I have attached a monitor, a keyboard, and a couple power cords and attempting to boot. I was expecting to at least see something show up on the monitor, like a message about the BIOS or something, but nothing appears to happen except the fans spinning up. On the tiny little LCD screen on the front, I see "ST: DTDTLM1" on the display. None of the little buttons around the display do anything. I'm kind of at a loss as to where to start. I have looked inside. In one of the slots, there is a riser for the RAID controller card. Everything appears to be well seated.There are twelve 4GB memory modules in A1-A6 and B1-B6, so that should be 48 GB RAM. There are two E5530 CPU's (I'm told, I have not removed the heat sinks). I have been told that this worked fine when it was taken out of service a month ago. I'm hoping I didn't just inherit a boat anchor, as I have a use for this machine if I can get it up and running. I do see several different LED indicator lights lit on the main board and on the RAID controller card, for whatever that is worth.

January 28th, 2018 19:00

Would be interesting to see what error codes a USB postcard provide. You can't see what is on the display, but one of those could assist in filling in the visual gaps. A key thing to watch for, do the fans ever spin down  to moderate levels? If not, then you could be looking at either motherboard or power supply.

No Events found!

Top