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Wireless networking lost after switch to 2Wire DSL modem/gateway
Forum friends
I have successfully networked wirelessly for about a year with an AT&T DSL modem and Linksys wireless router. Yesterday we changed that setup to a 2Wire DSL modem/wireless router (to prevent the frequent Linksys crashes we suffered). But now my Inspiron E1505 with Vista Home Premium can't connect to the internet. We know the 2Wire box is working because we have three computers that are online without any trouble: an old XP desktop, another Dell XP laptop, and a Mac laptop. Only the Vista system refuses to connect.
I spent about an hour on the phone with AT&T but they were unable to help.
Does anyone have a suggestion, please?
Thanks
Dan
PS: I find I can successfully connect to a neighbor's Linksys network, but not to my 2Wire.
volcano11
28K Posts
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February 26th, 2008 21:00
Which model 2Wire modem/router is it?
Try running the router compatibility test at:
http://www.microsoft.com/windows/using/tools/igd/default.mspx
and see what that finds.
Steve
dsommer00
4 Posts
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February 26th, 2008 22:00
Thanks, Steve
I have the 2701HG-B. I'll check that link.
I ran the test, but I'm not sure what I learned from it. I used my Vista machine connected by a neighbor's Linksys network, but I wasn't able to test the non-working 2Wire gateway, of course. MS's list of Vista-supported hardware does not include my 2Wire box, nor any other 2Wire gateways. AT&T, which sells the 2Wire gateway, was not aware of any incompatibility.
volcano11
28K Posts
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February 27th, 2008 00:00
Do you have wireless encryption enabled on the router? What about MAC address filtering?
Steve
dsommer00
4 Posts
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February 27th, 2008 01:00
I don't know about either of those points. I would guess we set it up with little interaction.
I'll check into it.
Thanks
Dan
Update: There were no such options in our setup. It's meant to be foolproof, I guess.
jmwills
12K Posts
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February 27th, 2008 03:00
When you switched routers, the broadcast signal name (SSID) changed as well as any encrytpion that is setup on the card.
The wireless card should be seeing the signla but not connecting to it.
http://willsit.com/resources.aspx
http://www.microsoft.com/windowsxp/using/networking/setup/default.mspx
http://www.microsoft.com/athome/moredone/wirelesssetup.mspx
dsommer00
4 Posts
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February 28th, 2008 16:00
Thanks for your suggestions. I read through the links you provided but did not find any advice I could act upon. So I'm still unsure what to do next.
regards
Dan