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Network Controller Driver not installed
Dear Experts,
I recently installed windows 8.1 on my Dell Inspiron 14(3421) but now I can't see any wifi networks on my network list. Simply, there is no wifi now. But, I can connect to the internet via Ethernet cable.Previously I was using 32-bit Win 8 and everything was fine. I checked the device manager and found that under óther devices', 'Nework Controller' and ÚSB 2.0-CRW' have yellow exclamation mark and have no driver installed. I tried installing driver for network controller but none of them were relevant. I tried updating driver from the properties of Network Controller but windows could not find any. Please please please help me by suggesting what should I do? or what is the relevant driver for my Network Controller?
Details of My laptop:
Dell Inspiron 14 (3421)
Intel(R) Core(TM) i3-3217U @ 1.80 Ghz
Windows 8.1 , 64-bit OS installed
Hardware IDs of Network Controller:
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280
sarojkhadka
5 Posts
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March 10th, 2015 09:00
If all of the soecifications mentioned are same then "Dell Wireless 1705 WiFi + Bluetooth" driver is the correct driver to fix the mentioned problem.
Download from: www.dell.com/.../DriversDetails;fileId=3289201814&osCode=WB64A&productCode=inspiron-14-3421&languageCode=EN&categoryId=NI
DELL-Jesse L
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March 9th, 2015 12:00
sarojkhadka,
Click the link below to download the Windows 8.1 64 bit Realtek RTL8105E-VD Ethernet Controller Driver for your system. It is the only one listed the others listed are wireless dirvers.
Inspiron 3421 Drivers Downloads
sarojkhadka
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March 10th, 2015 05:00
Thanks for the reply Jesse L! :)
I just installed the driver you mentioned "Realtek RTL8105E-VD Ethernet Controller Driver". Installation was fine but I think thats not doing anything good to my specific problem. I have problem with my wireless. I couldn't determine whether my wireless is 1703, 1704 or 1705 (wireless drivers for all of them are listed for my laptop type). I downloaded wireless 1704+ BT driver but eventually got an error while installing called "Activate bluetooth using wireless switch". Can you please help me from the hardware IDs which driver is relevant to my network controller. I have no problem with my ethernet (cable internet).
Philip_Yip
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March 10th, 2015 06:00
That's the Dell Wireless 1705 Atheros Card, the 1704 is Broadcom and hence gave you the error message. Use the latest Dell Atheros driver:
http://downloads.dell.com/FOLDER02227589M/1/3340_Network_Driver_XVXC6_WN_10.0.0.320_A00.EXE
sarojkhadka
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March 10th, 2015 08:00
Thank You! :) I've started downloading "Dell Wireless 1705+BT" from Dell Drivers and Downloads. I hope that will work for me without any problem. In fact, I'll you let know after installing. Thanks again!
sarojkhadka
5 Posts
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March 10th, 2015 09:00
Thank you very much! :) It was indeed the Wireless 1705 and the driver from Dell product support namely "Dell Wireless 1705 WiFi + Bluetooth Driver" fixed my problem. Even the bluetooth is working now, which otherwise wasn't working before I installed win 8.1. Thank you once again. Namaste!