Need Help ASAP - Dell wont connect to Verizon Iphone Hotspot

Hi AngiMc,

Welcome to the Community.

Please check with your carrier if you have opted for the Personal Hotspot ugrade plan because the regular Hotspot feature is available for sharing data connection with a single computer only (i.e., in a one-to-one connection) using a USB cable or Bluetooth.

 Personal Hotspot still includes the USB and Bluetooth options but adds the Wi-Fi with multi-device sharing too. 

Turn on the Personal Hotspot Option in the iPhone

1. Go to the Settings screen on the iPhone.
2. At the Settings screen, tap the "General" then "Network".
3. Tap the "Personal Hotspot" option then "Wi-Fi Password".
4. Enter in a password. This makes sure other (unauthorized) devices can't connect to your network. The password has to be at least eight characters long (a mix of letters, numbers, and punctuation).
5. Slide the Personal Hotspot switch to on to make your iPhone now discoverable. Your phone will start acting like a wireless access point with the network name as your iPhone's device name.

Find and Connect to the New Wi-Fi Hotspot Created

1. 1. Find the Wi-Fi hotspot from the device you want to share Internet access with; this will probably be done automatically for you. (Your computer will notify you that there are new wireless networks to connect to.)  If not, you can go to the wireless network settings on your computer  to see a list of networks to connect to and find the iPhone.
   2. Finally, establish the connection by entering in the password you noted above.

I hope this resolves the issue for you.

Please feel free to revert in case of any further queries.

Thanks and regards,
 Prateek K
 #iworkfordell

I had to call Motorola and they were able to help me in a matter of minutes.

I should have written "...work with my hotspot." Clearly, it is recognized.

I have the same problem with a Dell Venue 7. It recognizes my hotspot, saves the password, has excellent signal strength; pressing "connect" has no effect. This personal hotspot works well with my Dell Inspiron laptop, I have the exact same issue with my iPad's personal hotspot. I am running the latest version of iOS 7 on each Apple device.

Please advise how to get the Venue 7 to recognize the hotspot.

Just went through this with a customer today.  His problem...may be related to yours...is that he was using an apostrophe in his SSID.  It came back on his Dell laptop as several odd  characters when viewing the SSID broadcast.  apostrophes are not aloud, per the wi-fi spec.  Sure enough, after removing it...everything worked.  It was odd, though, that other devices worked fine before.  I guess it just shows you that some devices are more strict to the spec than others!

I thought to share what fixed my issue . I eventually got rid of the issue by forgetting the Wi-Fi network and join it again.