Skip to main content
Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

dhanuja

4 Posts

20331

August 6th, 2017 14:00

Device Manager - Network controller - driver not linked

Hi,

After reinstalling Windows 7 Proffession network controller driver was not linked.

chipset driver:

Chipset_Driver_DJYD8_WN32_8.1.10608.329_A03

Chipset_Driver_R47PT_WN32_30.61.1519.7_A00

Chipset_Driver_T6F1W_WN32_10.0.14393.31228_A05

Chipset_Driver_WCTXW_WN32_5.0.0.32_A00

Intel-Chipset-Device-Software_HMDR4_WIN_10.1.1.38_A05_06

Intel-Management-Engine-Interface-Driver_H9XPF_WIN_11.6.0.1042_A04

We installed all chipset drivers then try to install the following driver for wi -fi connectivity but all are failed.

Intel-8260-7265-3165-7260-3160-WiFi-Driver_89C54_WIN_19.60.0.7_A10

Network_Driver_R5FD7_WN32_19.0.1603.650_A02

Network-Driver_F6M40_WIN_2.43.2017.118_A11_01

hard ware id VEN 168 DEV 42

Please help me to resolve this Wi-Fi connectivity issue.

anand84ya

2 Posts

October 3rd, 2017 07:00

Here is the best result .. for your requirement website designer 

Philip_Yip

9 Legend

 • 

16K Posts

August 6th, 2017 16:00

Ven 0168 is Atheros and 0042 (Dell Wireless 1810). Try 10.0.0.667 

Dell-SreejithR

4 Operator

 • 

3.4K Posts

August 7th, 2017 21:00

Thank you for your message.


What is the error message you get when you try to install the driver?  Any message that says no compatible device found or does it just close with a red X.


What is the system model?


Install drivers in this order http://dell.to/2vJEDev (skip the once not available)


For better assistance, please click on my Dell username & send a private message with the service tag, registered name & email address.

dhanuja

4 Posts

August 10th, 2017 22:00

Hi,

Thanks for your support but unfortunately Network_Driver_8NHRJ_WN32_11.0.0.667_A03 driver failed with the following error. please help me to resolve the error

[08/07/17 11:29:41] Update Package Execution Started

[08/07/17 11:29:41] Original command line: "C:\Users\Dhanuja\Documents\New folder\New folder\Network_Driver_8NHRJ_WN32_11.0.0.667_A03.EXE"

[08/07/17 11:29:41] DUP Framework EXE Version: 3.4.4.39

[08/07/17 11:29:41] DUP Release: 8NHRJA03

[08/07/17 11:29:41] Initializing framework...

[08/07/17 11:29:42] Data in smbios table is (hex)value = 9 , Chasis type (hex)value = 9 , System type is : Client

[08/07/17 11:29:42] logo.png

[08/07/17 11:29:47] User Command: attended

[08/07/17 11:29:47] DUP Capabilities Value: 35651583 (0x21FFFFF)

[08/07/17 11:29:47] DUP Vendor Software Version: 11.0.0.667

[08/07/17 11:29:47] Local System/Model Compatible with this Package? Yes

[08/07/17 11:29:47] Local System OS Version: 6.1.1.0

[08/07/17 11:29:47] OS Compatible with this Package? Yes

[08/07/17 11:29:47] Local System OS Language: EN

[08/07/17 11:29:47] Language Compatible with this Package? Yes

[08/07/17 11:29:47] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.667\miniunz.exe

[08/07/17 11:29:47] Extraction-arguments:  -x C:\Users\Dhanuja\DOCUME~1\NEWFOL~1\NEWFOL~1\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.667

[08/07/17 11:29:47] Extraction-GetExitCode: 1

[08/07/17 11:29:47] Identified Behavior : attended

[08/07/17 11:29:47] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_8NHRJ_WN32_11.0.0.667_A03\DUPE5DD.tmp

[08/07/17 11:29:47] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_8NHRJ_WN32_11.0.0.667_A03\DUPE5DD.tmp"

[08/07/17 11:29:47] Path : C:\ProgramData\dell\drivers\Network_Driver_8NHRJ_WN32_11.0.0.667_A03

[08/07/17 11:29:47] Identified Behavior : attended

[08/07/17 11:29:47] (DupAPI::Execute): *** Shell Execute Error.  System error text = The system cannot find the file specified.

[08/07/17 11:29:47] (DupAPI::ExecutePayload): *** An unexpected error occured executing Setup_MUP.exe

[08/07/17 11:29:47] logo.png

[08/07/17 11:29:47] Name of Exit Code: ERROR

[08/07/17 11:29:47] Exit Code set to: 1 (0x1)

[08/07/17 11:29:47] Result: FAILURE

[08/07/17 11:30:43] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_8NHRJ_WN32_11.0.0.667_A03.txt

[08/07/17 11:30:58] Name of Exit Code: ERROR

[08/07/17 11:30:58] Execution terminated at date-time 08/07/17 11:30:58

[08/07/17 11:30:58] ######

dhanuja

4 Posts

August 10th, 2017 23:00

Hi,

yes. when I install the driver Intel-8260-7265-3165-7260-3160-WiFi-Driver_89C54_WIN_19.60.0.7_A10 I get the following unsupported message

Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED

System model description:  Vostro 15-3568

full error :

[08/06/17 21:23:15] Update Package Execution Started

[08/06/17 21:23:15] Original command line: "C:\Users\Dhanuja\Documents\New folder\Install\Intel-8260-7265-3165-7260-3160-WiFi-Driver_89C54_WIN_19.60.0.7_A10.EXE"

[08/06/17 21:23:15] DUP Framework EXE Version: 3.6.0.4

[08/06/17 21:23:15] DUP Release: 89C54A10

[08/06/17 21:23:15] Initializing framework...

[08/06/17 21:23:15] Data in smbios table is (hex)value = 9 , Chasis type (hex)value = 9 , System type is : Client

[08/06/17 21:23:15] logo.png

[08/06/17 21:23:21] User Command: attended

[08/06/17 21:23:21] DUP Capabilities Value: 35651583 (0x21FFFFF)

[08/06/17 21:23:21] DUP Vendor Software Version: 19.60.0.7

[08/06/17 21:23:21] System ID:  0793

[08/06/17 21:23:21] System model description:  Vostro 15-3568

[08/06/17 21:23:21] Match found: Vostro 3568 (0793)

[08/06/17 21:23:21] Local System/Model Compatible with this Package? Yes

[08/06/17 21:23:21] Local System OS Version: 6.1.1.0

[08/06/17 21:23:21] OS Compatible with this Package? Yes

[08/06/17 21:23:21] Local System OS Language: EN

[08/06/17 21:23:21] Language Compatible with this Package? Yes

[08/06/17 21:23:21] Identified Behavior : attended

[08/06/17 21:23:21] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\7D2DF6~1\miniunz.exe

[08/06/17 21:23:21] Extraction-arguments:  -x C:\Users\Dhanuja\DOCUME~1\NEWFOL~1\Install\INTEL-~1.EXE -o -d C:\PROGRA~3\dell\drivers\7D2DF6~1

[08/06/17 21:23:24] Extraction-GetExitCode: 0

[08/06/17 21:23:24] Identified Behavior : attended

[08/06/17 21:23:24] Temporary payload log file name: C:\ProgramData\dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b\DUP4385.tmp

[08/06/17 21:23:24] Translated Command Line : mup.exe /v"/c mup" /l:"C:\ProgramData\dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b\DUP4385.tmp"

[08/06/17 21:23:24] Path : C:\ProgramData\dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b

[08/06/17 21:23:24] Identified Behavior : attended

[08/06/17 21:23:50] Append Vendor Software Log: C:\ProgramData\dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b\DUP4385.tmp

[08/06/17 21:23:50]

--- Start of Vendor Software Log ---

[08/06/17 21:23:50] ASCII payload log file detected.

[08/06/17 21:23:50] ****************************************

MUP started: Sun Aug 06 21:23:24 2017

Command Line: C:\ProgramData\Dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b\mup.exe /v/c mup /l:C:\ProgramData\dell\drivers\7d2df69a-64e8-4b3b-88fe-c143d262693b\DUP4385.tmp

****************************************

Execute: setup.exe   /c mup

Error: setup.exe exited with return code: 104

MUP finished: Sun Aug 06 21:23:50 2017

Exiting with Return Code: 104

[08/06/17 21:23:50]

--- End of Vendor Software Log ---

[08/06/17 21:23:50] Vendor Software Return Code: 104

[08/06/17 21:23:50] logo.png

[08/06/17 21:23:50] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED

[08/06/17 21:23:50] Exit Code set to: 5 (0x5)

[08/06/17 21:23:50] Result: FAILURE

[08/06/17 21:24:20] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Intel-8260-7265-3165-7260-3160-WiFi-Driver_89C54_WIN_19.60.0.7_A10.txt

[08/06/17 21:25:04] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED

[08/06/17 21:25:04] Execution terminated at date-time 08/06/17 21:25:04

[08/06/17 21:25:04] ######

Unfortunately My system is not detected by Dell product in Drivers and downloads

Please help me to resolve the WIFI connectivity issue

dhanuja

4 Posts

August 11th, 2017 13:00

I did not have .NET 4.5. Hence the system was not detected. Installation of .net 4.5 solved my issue. Thanks for your support

sanjumaurya

1 Message

June 20th, 2018 04:00

Powerful Seo Service  Here is the best result .. for your requirement Web designer 

View More

View All

No Events found!

Top