my screen went half white with dots and lines

Hi,

Do not despair,  I would recommend you to check the system by booting into BIOS. To go to BIOS restart the computer and press the F2 key to enter the setup screen (BIOS).Check if you are getting the same half white with dots and lines on the screen.

If you are getting the same issue, run a test on the LCD. The easiest way to run the test is to press and hold the “D” key (Letter D) and then press the power button once and keep holding the D key till you see the test running on the screen . 

If the test fails, maybe there is an alignment problem. Please refer to the manual for setup instructions, on Dell’s support site.

Please reply with the results.

Thanks and Regards
Priyanka S
#iworkfordell

Hi, also how to get  to start menu if left part of the screen blank

I think is the hardware problem with LCD, yes same problem on bios setup ,

What system model?

dell vostro v13

Hi,

Thanks for the reply.
If you are observing the same sysmptoms in BIOS screen also,then might be the alignment is not right.

Please check the link for the manual of your system http://dell.to/PH0Ydg

I am also  attaching a picture without the bezel, which may help you in placing it back on:

Please reply for further assistance.

Thanks and Regards
Priyanka S
#iworkfordell

thanx for replay, look like left part of screen look like damage  liquid crystals, may have to replace LCD