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December 21st, 2013 17:00

Where to find integrated webcam drivers?

So I have the dell inspiron n5050 with the integrated webcam. After having some problems with the computer we did the factory reset and downloaded the windows updates and all of the drivers available on the dell website under drivers. After installing all of that and restarting the computer, the webcam still isn't being recognized. I looked under Device Manager, and it doesn't show anything about a webcam, but it shows an "unrecognized device". I uninstalled that device and clicked "Scan for hardware changes". It reinstalled the driver, but then it said that it failed. I've looked online but haven't been able to find the drivers I need and anytime I do find a link, it says that the driver is invalid and sends me back to the driver page.


I just really need to know where I can get that driver so that we can actually use the webcam that's in the computer.

Thanks.

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30.3K Posts

December 22nd, 2013 14:00

hazelheronema,

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam





Rick

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