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8356

April 12th, 2016 01:00

Laptop screen turned pink and flickring

Hello

I m using dell inspiron 15 3537 since last couple years now and never had a problem but couple of days back while surfing.. suddenly my screen turned pinkish and strats flickring i tried all above given methods but nothing helps.. my service tag is <ADMIN NOTE: Service tag removed per privacy policy>

April 12th, 2016 02:00

Hi SALLU23,

Thank you for writing to Dell Community Forum.

Have you run the LCD BIST?

  1. Turn the computer off.
  2. Press and hold the D key while pressing the power button. This will start the Laptop LCD BIST.
  3. The screen will display multiple flashing colors. Look for lines, distortion, or any other video issues you have observed.
  4. The laptop will restart when the test is finished.

Please private message us the result of the above step along with your mail id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

July 24th, 2016 11:00

I'm facing the same problem for last 5 days. Tell me, if you get rid of this error.

Thank You!

7 Posts

July 25th, 2016 00:00

Yes, LCD was faulty.. got it changed and its fine now

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