Start a Conversation

Unsolved

This post is more than 5 years old

Closed

T

2 Posts

7609

December 28th, 2003 20:00

FN Key stuck on

Hi everyone..

 

I am using a latitude cpi with windows XP Pro.

The FN key seems to be jammed on and so for example, when I type the letters u,i,o or j,k,l  i get the blue numbers instead of the letters.

Maybe I hit a combination of keys and jammed this function on, its killin me already, and I need to  fix this by next week as i cant be sat on a train with an external keyboard on ma lap!!!

You see my predicament right? 

 

Thanks ahead of time...

 

TheBeech

 

 

3.1K Posts

December 29th, 2003 15:00

TheBeech,

Thank you for using the Dell Community Forum.

The following are suggestions you should take to correct the problem:

  1. If the system is connected to an port replicator or docking station, undock the system. Does the keyboard work when it is undocked?
  2. Press the reset button and reboot. This would be a hole that looks like the hole on the floppy drive. Use a straightened paperclip to press the button.
  3. You should also check for any debris in the contact.
  4. If the keycap has come off of the keyboard or is stuck down, try reseating it. There are typically two rocker arms and a rubber spring which need to be fitted back onto the keyboard. Instructions are on the Keyboard FAQ, #5.
  5. Boot to DOS using a DOS diskette. Test the keys in a program such as EDIT.
  6. Reset or update the system BIOS.
  7. Remove the keyboard entry from the Device Manager and reset the computer. When it restarts, it will reinstall the keyboard driver.
  8. Run the Dell diagnostic test on the keyboard.
  9. Place the System Software CD in your computer. Reset the machine and when the Dell logo appears on the screen, press and release [F2] several times until you are in the BIOS. Press the right arrow key to go to the BOOT menu or hold [Alt] and [P] simultaneously to progress to the second page. Change the boot sequence to CD/DVD drive, Floppy drive, Internal HDD. Now press [Esc] or [F10] to save and exit the BIOS.

    The following knowledge base article can help you with this:

    How to run the Dell diagnostic test knowledge base article.

    The program should automatically load. Choose to run the test on the keyboard.

If none of these help, you may consider contacting Dell Support for a solution.

2 Posts

December 29th, 2003 22:00

Hey Bob-T thank sof r the quick response!

 

Ok, If I plug an external keyboard in, then the keyboard on the latitude works fine.as soon as I unplug it it then reverts to the FN issue mentioned before.

Thanks

 

TheBeech

17 Posts

February 18th, 2004 16:00

Try seeing if the key is engaged.  Simple....

Dell missed that one on this thread...

No Events found!

Top