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Device Manager Showing Exclamation Points
My new XPS 15 is running great and I love it. First thing I did after receiving it is wipe the disk clean and did a clean install of Windows 7 Pro. Wanted to get rid of all the bloat and junk that comes preloaded.
That said, after installing the OS I installed the drivers, at least the drivers I knew I needed. Still though, I have yellow exclamation points next to Ethernet Controller and PCI Simple Communications Controller.
The laptop is running great. I'm connected on a home network with two desktops and they are all connected. The laptop sees the printer and works fine. The connection with the router is strong and fast. All three USB ports on it are functioning.
So what could be the issue? I'm leaning towards the "if it ain't broke don't fix it" and leave it be as is.
Any suggestions or ideas? Thank you.
ieee488
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January 11th, 2011 09:00
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=1A0C0937D62A8739E0401E0A55174744
ieee488
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January 11th, 2011 10:00
let's see if this works
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true
Andy2902
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January 11th, 2011 10:00
The link isn't working, at least for me.
Andy2902
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January 11th, 2011 12:00
Link is working now, but it has no relevance to what I asked. Plus, the information is over four years old and Dell has issued subsequent documents on driver installation since then.
ieee488
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January 11th, 2011 12:00
if you say so
Karthik Rao
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January 11th, 2011 12:00
You need to install the chipset drivers for XPS.
drivers are AMT HECI and AMT SOL/LMS. enter your service tag at support.dell.com and download those drivers
do let me know if it works
Andy2902
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January 11th, 2011 14:00
I already installed the chipset for my laptop. For the XPS 15 that would be the Intel HM57 Express. The two you mentioned above aren't available for this model.
Pedrochin
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January 11th, 2011 18:00
Under the Network section for your downloads....install the Realtek driver...that's for your ethernet card....
I too did a clean wipe when I got my XPS!