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Bluetooth headsets for builtin Dell Bluetooth
I discovered too late that the builtin Wireless 350 bluetooth adapter in my Dell D620 is not compatible with the Motorola H300 headset. I'm running XP Pro with the latest Toshiba bluetooth stack and patch. Can anyone recommend a small on-the-ear bluetooth headset (not a big stereo headset) that they KNOW will work with the Dell 350 adapter, based on first-hand experience? I'd rather not buy half a dozen headsets in order to find one that works. Failing that, is there another BT stack that will let the Dell work with with the H300? (The Microstof BT stack doesn't support headsets at all.) My ultimate goal is to use this for Skype, in case that matters. I really like the H300 because it uses a common AAA battery so there's no charger to fiddle with, but it's so frustrating that the H300 is incompatible with Dell (the H300 pairs fine with my cellphone). Thanks for any help.
SiO2Man
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May 20th, 2007 00:00
Covandell
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May 28th, 2007 00:00
This is what Motorola advises......
Discussion Thread
Response (David Alvarado) 05/26/2007 04:46 PM Dear Motorola Customer.Thank you for contacting Motorola support, we appreciate your request and also we apologize for any inconvenience you may experience with your product.
Regarding your inquiry, for the problem described, could be a compatibility problem, the information that we can provide you are instructions on how to set up your headset. Please be sure that the software on your computer use the same Bluetooth version which is 1.2.
1- Starting with the headset powered off, hold down the Call button for 6 to 10 seconds until the light stays lit. (Initially, the light will flash a few times before staying lit.)
2- With the light steadily lit,
3- Perform a search for device on the computer ( check your Bluetooth software instructions )
4- When the headset its detected, initiate the pairing process ( i.e. if you have an icon for the Bluetooth headset do a right click on the icon and select the option "pair device"). The Bluetooth passkey its four zeros ( 0000 ).
5- When the headset light flashes several times rapidly, it is paired.
6- Do a double click on the headset icon. It will start to connect. You will hear a tone on the headset indicating a attempt to connect to the computer, press the multifunction button for a second so the headset will connect.
7- You will need to go into your control panel and change the audio properties. On Windows XP: open the audio and sound devices (on control panel)> click on the Audio tab > change the predetermined device for sound playback and record to Bluetooth audio.
We really appreciate your interest in our brand and our products.
If you have further questions or need additional assistance, please contact our Mobile Devices Support Center at 1-800-331-6456.
Our business hours are Monday through Friday from 7 AM to 10 PM CST and Saturday and Sunday from 9 AM to 6 PM CST.
Thank you for allowing us to be of your assistance.
Motorola Customer Support 05/26/2007 11:13 AM I am unable to successfully pair my H300 with a Dell Lattitude 620 Notebook
the device is discovered and Voice servcie is activated, I hear the tone in my headset and then connection drops
Dell support requested me to consult Motorola
Covandell
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May 28th, 2007 00:00
Anonymous
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November 23rd, 2007 11:00
Kevykev_3
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December 12th, 2007 06:00
Covandell
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December 12th, 2007 16:00
foreverOdd
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March 5th, 2008 21:00
I have a Dell Precision M65 laptop with the Wireless 350 Bluetooth module and am looking at getting a headset so that I can listen to movies/music at a distance from my laptop (while laying on my bed without disturbing those around me). I was looking at getting one of the Motorolla headsets that supports A2DP, however, my understanding was that the 350 card doesn't support it and that dell was coming out with a new driver that was (what I was informed at time of purchase), however, have not seen this yet.
Where did you find the Widcomm drivers? I did a search but couldn't find them for vista or specifically for any headset. Do you have a direct link?
Any help/advice on this bluetooth card and quality headsets that work with it would be greatly appreciated.