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Black screen at windows
Ok this has to be one of the strangest problems i have ever seen
Ok i just bought laptop recently and booted it up every time i can see bios screens just find on the lcd but when it booted up to the windows setup the screen went black. I connected a external monitor to go through the process and then when i get through with it i finish and i still have no screen. I restart to no avail reinstall drivers reinstall with the dell ctrl f11 nothing works til i try to boot into safe mode then wow my screen works perfectly. I then tried restarting and have done just about everything to get this thing to work. Now i just uninstalled video card drivers and rebooted it and i get picture until i mess with the monitor drivers or restart again. The monitor drivers are all called default monitor and there are four of them. I guess i am going to be sending this back to dell :(
inspiron 9300 with a x300 vid card in it.
Ok i just bought laptop recently and booted it up every time i can see bios screens just find on the lcd but when it booted up to the windows setup the screen went black. I connected a external monitor to go through the process and then when i get through with it i finish and i still have no screen. I restart to no avail reinstall drivers reinstall with the dell ctrl f11 nothing works til i try to boot into safe mode then wow my screen works perfectly. I then tried restarting and have done just about everything to get this thing to work. Now i just uninstalled video card drivers and rebooted it and i get picture until i mess with the monitor drivers or restart again. The monitor drivers are all called default monitor and there are four of them. I guess i am going to be sending this back to dell :(
inspiron 9300 with a x300 vid card in it.
bacillus
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March 22nd, 2006 08:00
Maethor
11 Posts
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March 22nd, 2006 21:00
Maethor
11 Posts
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March 22nd, 2006 21:00
Message Edited by Maethor on 03-22-2006 05:33 PM
Maethor
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March 22nd, 2006 21:00
puttu
9 Posts
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March 24th, 2006 03:00
there is nothing as ctrl+f8 in dell system, i am a dell engineer in dell canada.. So the issue that u r facing is a problem witht he video card drivers.. that has to be updated.. u can format the systema dn reinstall os by tapping f12 during bootup and then choose boot from cd rom and boot off the os cd and format the disk and reinstall os.. after that update the video drivers from www.support.dell.com.
hopefully it should work
Message Edited by puttu on 03-23-2006 11:13 PM
Maethor
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March 25th, 2006 04:00
Maethor
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March 25th, 2006 04:00
Toadbadger
23 Posts
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April 18th, 2006 17:00
http://forums.us.dell.com/supportforums/board/message?board.id=insp_video&message.id=146761&view=by_date_ascending&page=1
I have a three year extended warranty and have been chasing this for a year or so. Dell Techs have had me uninstall the video drivers, then load the latest drivers from the Dell web site, reformat the hard drive, replace the hard drive, and now have taken the laptop to the repair depot for repair. We will see. If you search through all the message threads here, you will find variations of the same problem. One wonders how widespread this really is. You can live with the problem, so long as a single power cycle fixes the problem. In my case I put the machine in standby every night. This also seemed to bypass the problem. Eventually, I had to power cycle the machine 15-20 times to get it to come up. I figured I would leave tracks as I searched for a solution here in case anyone actually comes up with a permanent effective fix for this.