Audio output through bluetooth problem

Thanks for quick reply. I have the bluetooth drivers installed and Logitech troubleshooting is good as any troubleshooting when you have really specific problem - not good at all.

This is my problem:

http://img707.imageshack.us/img707/7497/76299484.png

Bluetooth drivers are working, I am able to pair the device. Problem is in instalation of all services.

Like I said, I had a similar problem no HP Compaq 6530b. Supposedly Windows 7 don't carry support of A2DP protocol, so I found original Widdcomm drivers BTW_6.2.0.9700 and with them I've got it to work.

So on this Dell laptop, when MS drivers and Dell drivers can't work with this audio device, I tried to use Widdcomm drivers in version mentioned above and in current version of 6.5.1.2501 but the result is the same, except I don't see just 3 bluetooth peripheral devices but only two and moreover there is Bluetooth Remote Control and Bluetooth Hands-free Audio. So I know, I'm on the right path but not quiet there yet.

Hi mir77,

There are no separate drivers for the Logitech Mini Boom box. Please check if the Bluetooth drivers are listed in the device manager.

• Click on Start (for windows 8 press Windows key and W together)
• Type in Device Manager on the search bar and press enter
• Check for Bluetooth Radios.

So no one can help me?

Try posting on the Networking Internet Wireless section of this forum. Some of the folks there there know more about Bluetooth than on this board.

Thx, I'll try it.

Hi mir77,

Thank you for your reply. I apologize for the delayed response; I was out of office. The screenshots were really helpful in understanding the issue.

It seems that the problem is with the Bluetooth stack being loaded from Microsoft. Please follow the steps below to change the device installation settings to never use the drivers from windows updates. 

Click on Start, then open the Devices and Printers folder

Right click on the Device with your computer name, select Device installation settings.

Configure the settings like this, then press Save Changes

After changing the settings, you will need to uninstall all the wireless and Bluetooth drivers. You can uninstall the drivers by going into the device manager, right click on the drivers and uninstall. Once the drivers are uninstalled restart the system and reinstall the Dell wireless and Bluetooth drivers and the Widdcomm drivers BTW_6.2.0.9700 and check the functionality.

Hope this helps. Please reply for any further questions.

Ok, this is pointless. No luck at all and everytime a remove the device Bluetooth device ( RFCOMM Protocol TDI) and Bluetooth device (PERsonal Area Network) and restart my computer those diveces are installed again. Even if I disconnect the wifi and unplug the UTP kabel from my router. So it seems that the "bad" MS driver is forever hidden in the system itself.

Thank you for your reply, it's amazing setting. I have no idea it even exists! But the setting you suggested was not helpful. I'll try the same with the BT_6.5.1.2501 provided by Dell on support website for this computer. It's the last resort. If this wouldn't work, I don't know what to do next.

Those are pictures of this unsucceful try:

http://img515.imageshack.us/img515/475/bluetooth1.png

http://img819.imageshack.us/img819/9457/bluetooth2.png

http://img824.imageshack.us/img824/8530/bluetooth3.png

Hi  mir77,

After doing some research I came across the Windows Mobile Device Center. Please follow the instructions below and install it. This is for the Windows Vista however you can use it with Windows 7 too.

Download the 'Windows Mobile Device Center' from the following link http://bit.ly/U6BwjT

Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the Bluetooth devices but for installing in Windows 7, here are the things you should do:

- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer icon and choose 'Properties' and then click on 'Device Manager'.

- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device' 

- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

- Click Browse My Computer for Driver Software.

- Click on  "Let Me Pick from a List of Device Drivers on my computer".

- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose'Microsoft Corporation', not only Microsoft. 

- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.

- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

After manually updating the driver for your Bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'. 

There are few more things that you want to pay attention to. If you have already added the device in your 'Bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message. 

Hope this helps. Please reply with the results.

I was unable install downloaded software from your link. There have been some kind of mistake. Anyway I tried the procedure suggested by you with no luck.

http://img21.imageshack.us/img21/2190/bluetooth4.png

http://img33.imageshack.us/img33/5078/bluetooth8.png

Those are screens from other PC with Windows 8 on which the device works. In past, on Windows 7 it worked and looked similar. Only difference I know about is architecture of the OS. No it's the 64-bit, other PC runs and allway been running 32-bit because of car diagnostic I use.

http://img585.imageshack.us/img585/250/bluetooth5.png

http://img593.imageshack.us/img593/9546/bluetooth7.png

http://img832.imageshack.us/img832/3684/bluetooth6.png

I've got another new information:

http://img839.imageshack.us/img839/4842/bluetooth9.png

My cell phone looks messed up by the drivers too. It won't be just the Boombox problem, but the BT drivers in general.