SourceOne: Top Services Topics

 

This document contains the list of Top Services Topics for SourceOne, identified by DELL EMC Support as the most Trending Topics for the month of August 2022

 

After enabling Exchange Information Rights Management (IRM) , SourceOne Email Management archives the encrypted message and not the decrypted message

After enabling Microsoft Exchange Information Rights Management (IRM), SourceOne Email Management archives the encrypted message and not the decrypted message

 

SourceOne Email Managament - Reindex / Rebuild of large volumes (>2GB) on S3 storage fails

Large volumes that are greater than 2GB which are on S3 storage will fail to be downloaded to be reindexed

 

SourceOne Email Management - Files from the DropDir are not processing and goes into a loop after El...

Files from the DropDir are not processing and goes into a loop after ElasticSearch drive went full

 

SourceOne Find - Microsoft Office Outlook .PST activity fails to add PST's with long file names

SourceOne Find - Microsoft Office Outlook .PST activity fails to add PST's with long file names

 

SourceOne Discovery Manager Web : Summary of collection search when printed does not display all the...

Not all the folders displayed under "Executions" section gets printed while printing summary of the collection search.

 

SourceOne for Files Systems- Jobs created by "File Delete - Historical" activity gets marked with "Dispatcher Terminated" state although job completed completed its work successfully

Child job created by "File Delete - Historical" activity fails with "Dispatched Terminated" stated although all folders are successfully processed by the job.

 

SourceOne Email Management and Discovery Manager - After installing SourceOne Email Management 7.2.SP10 Hotfix 3 or upgrading to 7.2.SP11, SourceOne web search restore, universal URL (UURL) restore and Discovery Manager exports report error messages

Jobs related to SourceOne web search restore, Discovery Manager export to PST and universal URL restore links reports failures while messages are successfully restored to selected destination

 

SourceOne Email Management does no deduplicate Microsoft Exchange Online (o365) journaled messages

When archiving Microsoft Exchange Online (o365) journaled messages, messages may not be deduplicated

 

SourceOne Search Web Server site Certificate error

Sourceone Web Search returns a server certificate error

 

SourceOne Email Management : Web search restore window fails to display mailbox folders on second attempt after initially displaying folder list for selection

SourceOne Web Search Restore window fail to load folder list due to timeout errors.

 

SourceOne for Files Systems- Jobs created by "File Delete - Historical" activity gets marked with "Completed" state although path that is defined in the activity is inaccessible

Parent and child jobs created by "File Delete - Historical" activity do not get marked with "Failed" status if path that is defined in the activity becomes inaccessible.

 

SourceOne Index Validation fails on all IPM S1 indexes with message "Error Index not found in FolderPlan"

SourceOne Index Validation fails on all IPM S1 indexes with message "Error Index not found in FolderPlan."