Reset laptop, can't install windows due to error

A failed or failing hard drive can display the error. Run the diagnostics by selecting it from the boot menu. Turn off the computer, restart and immediately start tapping F12 without waiting for any screen to get to boot menu. Run the custom hard drive test which might take a long while to see if that is the problem.

You should say what model computer and operating system you have when posting. Also you should explain why you had to reset the computer. That would help with diagnosing the problem.

Resetting is useless if your hard drive is failing.

People don't just reset a laptop for no reason.

See here:

https://www.dell.com/support/kbdoc/en-us/000176966/reset-or-reinstall-windows-10-on-your-dell-computer

My laptop model is an Inspirion  15 5000, I decided to reset my laptop as there were too many things downloaded onto it, even if I were to delete them from the trash, some of downloaded applications from the internet would still pop up, there were too many of them as well so I decided to reset my laptop.

Did you figure out the solution

No I haven't 

How do I solve this problem I have a lot a latitude series 

Fn + Shift + F10

Type : regedit

Click: Ok 

HKey local Machine

click: System 

Setup 

Status 

Child Completion 

Click: Setup.exe 

Value Date: Change into 3 

Click: Ok 

Click OK on Install windows. 

your computer will reboot and good to go. 

My mom’s computer suddenly stopped working during a windows update. She reset it but it would not turn on. I have been trying for weeks to figure out how to fix it as we don’t have enough money to go to a professional, and then I came across this thread. This worked like a charm and her computer is up and running again. Thank you!

Thank you, your answer helped me with the problem.

@Kenny4519​ sir salute and God bless your soul 

@Kenny4519​ I can't open command Prompt on that screen

@Kenny4519​ why won’t fn+shift work for me?

Restore laptop can't install any solution

@Kenny4519​ Thank you Kenny!