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Inspiron 3671, E2420H, DP to HDMI not working
I have an E2420H monitor that I just bought and an Inspiron 3671. The Inspiron 3671 only has a HDMI and VGA video out ports. The E2420H has DP and VGA video in ports. Dell told me to order a DP to HDMI adapter. It doesn't work. I had to connect via a VGA to VGA cable that doesn't come with it. Any thoughts on how I can use these two together via DP and HDMI?
DELL-Chris M
Community Manager
Community Manager
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55.3K Posts
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March 30th, 2020 12:00
Apologies that you got misinformation from them.
A PC HDMI out port cannot upconvert to a monitor DP in port via a straight cable or adapter like that one. Look at the arrows in their picture (PC DP to Monitor HDMI).
The one you bought is designed to do this =
PC DP out port --> DP to HDMI adapter --> HDMI to HDMI cable --> Monitor HDMI in port
These are your connection possibilities =
Inspiron 3671 VGA out port --> VGA to VGA cable --> E2420H VGA in port = 1920x1080 60Hz
Inspiron 3671 HDMI out port --> HDMI to VGA cable --> E2420H VGA in port = 1920x1080 60Hz
Inspiron 3671 HDMI out port --> HDMI to HDMI cable --> $167.99 HDMI in to DP out converter --> DP to DP cable --> E2420H DP in = 1920x1080 60Hz
nyc10036
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March 30th, 2020 12:00
Have you tried different HDMI cables?
dhaymore
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June 12th, 2021 15:00
My initial setup of my E2420H via HDMI VGA adapter was very easy and it worked well. A few weeks later I kept getting "No signal". Bought the DP to HDMI and I continue to the no signal error.
cnickel555
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June 17th, 2021 08:00
We bought Qty-16 E2420H monitors to be used as a dual monitor set up on Qty-8 Micro 3080.
The displayport to displayport works fine. The displayport to HDMI does not work. Tried multiple monitors, desktops, and different converter cables. None of them work.
We have used this cable in the past for similar set-up's with no issues.
Tripp Lite 6ft DisplayPort to HDMI Adapter Cable Video / Audio Cable DP M/M 6' - Video cable - DisplayPort (M) to HDMI (M) - 6 ft - black p/n: P582-006
Also tried other cables as well, still no luck. Clearly an issue with the monitors !!!