Unsolved
This post is more than 5 years old
4 Posts
0
42278
USB Keyboard and Mouse not working at login
Here's the skinny.
A Dell Dimension E310 with Windows XP Media Center. Limited to USB keyboard and mouse because the E310 has no PS/2 port or serial port or parallel port. The devices work flawlessly in the BIOS and at initial startup and in DOS and in Linux... ANYTHING but Windows! I know they work cause initially the Microsoft keyboard's Num Lock light and the Microsoft mouse's good-for-nothing-but-show light on the base is on. As soon as Windows starts up, the lights turn off and there is no response. The system is set with 4 users and requires a password. Since the mouse stops working, I cannot click on any user. Since the keyboard stops working, I cannot use any kind of shortcut to bypass that anyway.
The CHKDSK /r worked fine. No problems encountered. The Diagnostics Tests passed. I tried other USB keyboards and other USB mice. I even tried adding on an additional USB PCI card. I have an old serial mouse but no serial port. I did a Repair install of Windows. Now, I am stuck at the 33 minute mark where it prompts me to confirm the Date and Time settings. I can't do that because the mouse went on a writer's strike as soon as it detected that Windows was in the house.
Do I have any options here? Please do not recommend I wipe the drive clean and start over simply because that should not be the solution. You don't restart your life if you sinuses act up. Also, I have the perfectly good Linux option, which is looking better as a permanent fix as my patience wears thin.
Surely, the powers to be that decided to do away with PS/2 and serial and parallel ports had a backup plan of some sort. Oh, wait. This is a Windows environment I'm talking about. How foolish can I be.
A Dell Dimension E310 with Windows XP Media Center. Limited to USB keyboard and mouse because the E310 has no PS/2 port or serial port or parallel port. The devices work flawlessly in the BIOS and at initial startup and in DOS and in Linux... ANYTHING but Windows! I know they work cause initially the Microsoft keyboard's Num Lock light and the Microsoft mouse's good-for-nothing-but-show light on the base is on. As soon as Windows starts up, the lights turn off and there is no response. The system is set with 4 users and requires a password. Since the mouse stops working, I cannot click on any user. Since the keyboard stops working, I cannot use any kind of shortcut to bypass that anyway.
The CHKDSK /r worked fine. No problems encountered. The Diagnostics Tests passed. I tried other USB keyboards and other USB mice. I even tried adding on an additional USB PCI card. I have an old serial mouse but no serial port. I did a Repair install of Windows. Now, I am stuck at the 33 minute mark where it prompts me to confirm the Date and Time settings. I can't do that because the mouse went on a writer's strike as soon as it detected that Windows was in the house.
Do I have any options here? Please do not recommend I wipe the drive clean and start over simply because that should not be the solution. You don't restart your life if you sinuses act up. Also, I have the perfectly good Linux option, which is looking better as a permanent fix as my patience wears thin.
Surely, the powers to be that decided to do away with PS/2 and serial and parallel ports had a backup plan of some sort. Oh, wait. This is a Windows environment I'm talking about. How foolish can I be.
dageezerus
1 Rookie
1 Rookie
•
3.9K Posts
0
January 12th, 2008 11:00
DrRSC
3 Posts
0
January 12th, 2008 14:00
rrascal33
4 Posts
0
January 26th, 2008 23:00
thanks-a-lot
1 Message
0
January 28th, 2008 01:00
Download_Dave
2 Posts
0
June 20th, 2008 18:00
Download_Dave
2 Posts
0
June 21st, 2008 21:00
coppell
2 Posts
0
August 5th, 2008 19:00
Similar to others I have........
Dell Dimension E520 with Windows XP Home.
Limited to USB keyboard and mouse because no PS/2 port.
The mouse and keyboard work in the BIOS and at initial startup.
All Dell Diagnostics Tests passed. I can type and use mouse.
When Win XP login screen appears keyboard and mouse stop working. Up until this point i can even see the Num Lock go on and off when i press !
I do not want to repair re problems with date setting above.
Is there anyway I can resolve this or is CTRL + F11 (factory reset) my only option?
rrascal33
4 Posts
0
August 12th, 2008 04:00
In my case, I had to bite the bullet due to time restraints and ended up reloading the system.
However, before I did that, I came across one very strange behavior.
While trying various keyboard and mouse combinations, I plugged a keyboard into the USB port next to the network port and a laser mouse (USB2 type) into the USB port next to the keyboard. This was as opposed to plugging the devices into the two top USB ports. With that combination, the mouse worked longer before locking again. I tried it again a few times and got some response maybe every 6th or 7th try. I never had the opportunity to solve this mystery but it might be something you can try.
I saw another post that claimed if you press Shift + F10 when Windows first shows up, a command-type window will appear and permit you to carry on. I was not able to do this but apparently others have.
Good luck,
rrascal33
coppell
2 Posts
0
August 18th, 2008 10:00
I gave up too after trying every possible combination of start up modes, keystroke combinations, battery removal, different mouse/kboard etc!
But before I did I removed the hard drive and hooked it up to another machine and copied what i needed. I guess this is a known issue with Dells and one they cannot resolve given that they seem to have reverted to putting PS2 ports back into new pcs.