This post is more than 5 years old
27 Posts
0
3326
System Configuration
My system configuration is not coming up on the Dell support page? I click the button and all i get is (there is no configuration associated with this system). Both my 1545 inspiron laptop and my xps desktop. Tech support said that it is something on their end. Is anyone else having this problem?
RoHe
10 Elder
10 Elder
•
44.1K Posts
1
March 7th, 2012 14:00
Momack2753-
Before I actually send the info request to you. I have a question...
When you click the link to view your system config and enter your Service Tag number, does the site respond and show your System Summary or do you get some error message?
If you see your System Summary, you have to click the V next to Components to get the site to populate the list. Otherwise, it's blank. :emotion-3:
Mary G
4 Operator
4 Operator
•
20.1K Posts
0
March 5th, 2012 12:00
Original Configuration is not working for anyone. This has been going on for days now. If you use Internet Explorer, the profiler will search your computer and show the Current Configuration.
RoHe
10 Elder
10 Elder
•
44.1K Posts
0
March 7th, 2012 13:00
Momack2753-
I've sent you a Private Message through the forum with the specifics about what Dell will need to get this problem fixed.
Do NOT post any of the requested information here on the forum.
momack2753
27 Posts
0
March 7th, 2012 15:00
Its up and working now thanks for your input on this matter
RoHe
10 Elder
10 Elder
•
44.1K Posts
0
March 7th, 2012 15:00
:emotion-21: