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48420
January 15th, 2015 13:00
alienware 14 not using or seeing Nvidia GTX 750 GPU/only using integrated GPU
i have a alienware 14, and it will only use the integrated intell GPU but i what to use the Nvidia GTX 750 that is in my computer but i cant figure out how to get it to switch over. i tried the FN+I/D GFX keys but that just says it dose it automatically for me, but it dose not. i tried going into bios and theirs nothing there. please help
you1307
8 Posts
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February 18th, 2015 07:00
well it has been a while sense you have replied so i took it to a repair shop,
Game7a1
2 Intern
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727 Posts
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January 15th, 2015 14:00
The FN combo doesn't work since you have a GT 750m. Only works if you had a GTX 765m.
This might be a driver problem. Uninstall both Intel and NVidia GPU drivers, and reinstall them. Do it in this order: Nvidia -> Intel -> Intel - > NVidia. Soft reset to play safe after all is done, and go forth. Use DDU (display driver uninstaller) for this. You'll have to install DDU if you haven't.
you1307
8 Posts
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January 15th, 2015 16:00
ok, so i uninstalled nvidias driver then intells, then installed intels and when i try to install nvidias its telling me it cant detect the hardware. can you send me a exact link to what i need?
Game7a1
2 Intern
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727 Posts
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January 15th, 2015 16:00
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
You use this to uninstall the drivers. While the old-fashion way works, this removes any hidden hassles.
Might as well update or reflash the BIOS, too. Have to ask, when did this problem start?
Game7a1
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727 Posts
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January 16th, 2015 13:00
Reflasing/updating the BIOS and/or performing a system restore may help the problem.
But if the BIOS and device manager can't detect the GT 750m, then the card may have a problem. You could perform a diagnostics through Alien Autopsy (those related to the GPU) and see what results come from it.
I feel like I've dealt with this problem problem, but I'm trying to remember how that person got his GPU to work.
you1307
8 Posts
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January 16th, 2015 13:00
the problem with the nvidia card not being used has always been that way i have just never noticed, and i used that program to uninstall both drivers. i re installed the intell one fine and it works but when i try to download the program http://www.geforce.com/drivers/results/80915 it tells me that it cant find the grafics hardware. that problem didn't start until yesterday.
you1307
8 Posts
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January 16th, 2015 19:00
ok, ill run a test on all the GPU related things. i really do appreciate the help though thank you so much. ill post the results soon
you1307
8 Posts
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January 16th, 2015 20:00
ok, i did a test on my whole computer but theirs one thing that stood out to me and that was that there is a section for "video card - pci device - pci bus 1, device 0, function 0"
i can only assume that's the nvida card because when i click its property's it says nvidia corporation, it also passed the test it says.
you1307
8 Posts
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January 17th, 2015 11:00
ok, i soft reset my computer and it has the driver again, i tried that same program and it updated the driver but i still am not able to use that GPU
Game7a1
2 Intern
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727 Posts
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January 17th, 2015 13:00
Okay, so some progress has been made.
Does the BIOS and device manager detect the GT 750m? If so, disable the iGPU and monitor the GT 750m's usage. I assume you already set everything to high performance.
you1307
8 Posts
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January 17th, 2015 16:00
Yes bios dose say that theres a Nvidia 750m and in the device manager, I disabled the intell and it whent to windows basic something, and yes everything is set to high performance