When you configure and download
SupportAssist from
TechDirect using the
Connect and manage administrator account, a site is automatically created for that administrator.
When you deploy
SupportAssist on PCs, all the PCs on which
SupportAssist is deployed is displayed in
TechDirect for that site. By default, every site contains a
Default group.
Groups
A group is a logical entity of PCs within a site. You can create groups to organize the PCs during deployment or in
TechDirect. You can create one or more groups and organize your PCs within a site, but you cannot move PCs across groups in different sites.
The
Groups tab on the
Inventory page enables you to create a group and organize your PCs.
註:You require
Connect and manage administrator rights to organize groups in
TechDirect.
Connect and manage technicians can organize groups if permitted by the administrator. See
角色和權限.
For more information about sites and groups, see the
SupportAssist for Business PCs Frequently Asked Questions available on the
SupportAssist for Business PCs documentation page.