SupportAssist for Business PCs 管理員指南

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Custom catalogs for your PC fleet

In Connect and manage, you can create, manage, edit, and deploy customized catalogs of the latest BIOS, driver, firmware, and Dell application software updates. These custom catalogs help streamline the process of finding and determining PC updates that are essential to keep the PCs secure and updated.

If your PC fleet is connected to Dell, SupportAssist is installed on your PC fleet, and the PCs have an active ProSupport Plus or ProSupport Flex for Client service plan, you can deploy the custom catalogs in Connect and manage. See 管理適用於連線至 Dell 之電腦的目錄.
If your PC fleet is not connected to Dell, SupportAssist is not installed on your PC fleet, or the PCs have an active Basic or ProSupport service plan, you can only deploy the catalogs manually. See 管理適用於未連線至 Dell 之電腦的目錄.

To manage custom catalogs for your PC fleet, from the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Update catalogs.

註:You require Connect and manage administrator rights to manage custom catalogs. Connect and manage technicians can manage the catalogs only if permitted by the administrator. See 角色和權限.

The following table summarizes the custom catalog capabilities available for different service plans:

表 1. Custom catalogs capabilities and Dell service plansThe following table summarizes the custom catalog capabilities available for different service plans:
Update catalogs management mode	Service plans	Catalog types	Capabilities
Update catalogs management mode	Service plans	Catalog types	Create, manage, and download catalogs	Deploy catalogs manually	Deploy catalogs remotely
PCs connected to Dell and SupportAssist is installed on the PC fleet	ProSupport Plus ProSupport Flex for Client	Product Series	Full support	Full support	Full support
		Fleet	Full support	Full support	Full support
		Model	Full support	Full support	Full support
	Basic ProSupport	Product Series	No support	No support	No support
		Fleet	No support	No support	No support
		Model	Full support	Full support	No support
PCs not connected to Dell and SupportAssist is not installed on the PC fleet	Basic ProSupport ProSupport Plus ProSupport Flex for Client	Product Series	No support	No support	No support
		Fleet	No support	No support	No support
		Model	Full support	Full support	No support