SupportAssist for Business PCs Administrator Guide

Search by rules or criteria

1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Search.
   The Search page is displayed.
2. Click Using rules or criteria.
   The Search by Rules page is displayed.
3. From the Select lists, select the search criteria and the operator.
4. Apply and AND or OR condition to refine your search results.
5. Add additional conditions to the search based on your preference.
6. In the Exclusion criteria section, enter the Service Tag, asset tag, or hostname of the PCs that you want to exclude in the search.
7. Click one of the following:
   • Search to view and export the results.
   • Save search criteria to save the search criteria. You can view and use the saved criteria from the Saved searches section.