CAUTION: Many repairs may only
be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation,
or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the expansion card.
NOTE: Riser slots are not hot-pluggable.
Steps
Run the appropriate diagnostic test. See the Using system diagnostics section.
Turn off the
system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the
system cover.
Ensure that each expansion card is firmly seated in its connector.
Install the
system cover.
Turn on the
system and attached peripherals.
If the problem is not resolved, turn off the
system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the
system cover.
Remove all expansion cards installed in the
system.
Install the
system cover.
Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
For each expansion card you removed in step 8, perform the following steps:
Turn off the
system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the
system cover.
Reinstall one of the expansion cards.
Install the
system cover.
Run the appropriate diagnostic test. See the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.