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Dell.com 카트

Event and Error Message Reference Guide For 13th Generation Dell PowerEdge Servers Version 1.50

PDF

ISM Event Messages

ISM0000

Message
The iDRAC Service Module is started on the operating system (OS) of server.
Detailed Description
The iDRAC Service Module is started on the OS of server.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0001

Message
The iDRAC Service Module detected a OS to iDRAC Pass-through in the arg1 mode. Switch the OS to iDRAC Pass-through to a USB NIC mode.
Arguments
  • arg1 = mode
Detailed Description
The iDRAC Service Module detected a OS to iDRAC Pass-through mode as identified in the message. iDRAC Service Module will automatically connect to iDRAC after the OS to iDRAC Pass-through is configured to the USB NIC mode.
Recommended Response Action
Configure OS to iDRAC Pass-through to the USB NIC mode by running the commands: 1) racadm set idrac.os-bmc.PTMode usb-p2p 2) racadm set idrac.os-bmc.UsbNicIpAddress <ip address> 3) racadm set idrac.os-bmc.adminstate enabled
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 1 (Critical)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0002

Message
The OS to iDRAC Pass-through is disabled. The iDRAC Service Module is currently enabling the OS to iDRAC Pass-through in the USB NIC mode.
Detailed Description
The OS to iDRAC Pass-through mode is disabled. The iDRAC Service Module is currently enabling the OS to iDRAC Pass-through mode in the USB NIC mode. This operation is done only for the first run of iDRAC Service Module. If OS to iDRAC Pass-through is disabled after this point of time, iDRAC Service Module will not be able to connect to iDRAC until user enables the OS-iDRAC Pass-through in the USB mode.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0003

Message
The iDRAC Service Module is unable to discover iDRAC from the operating system of the server.
Detailed Description
The iDRAC Service Module could not successfully discover iDRAC from the server OS. However, the iDRAC Service Module will continue the discovery operation. Make sure that the IPMI drivers are enabled on the server operating system.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0004

Message
The iDRAC Service Module has successfully started communication with iDRAC.
Detailed Description
The iDRAC Service Module has successfully started communication with iDRAC.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0005

Message
The iDRAC Service Module has successfully restarted communication with iDRAC.
Detailed Description
The iDRAC Service Module has successfully restarted communication with iDRAC.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0006

Message
The iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel.
Detailed Description
The iDRAC Service Module could not successfully communicate with iDRAC, because the OS to iDRAC Pass-through channel is not configured in the USB-NIC mode.
Recommended Response Action
Make sure that the OS to iDRAC Pass-through channel is configured only in the USB-NIC mode, and then retry the operation. To enable the OS-to-iDRAC Pass-through channel, run the following command in the order they are listed: 1) racadm set idrac.os-bmc.PTMode usb-p2p 2) racadm set idrac.os-bmc.UsbNicIpAddress <ip address> 3) racadm set idrac.os-bmc.adminstate enabled
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 1 (Critical)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0007

Message
The iDRAC Service Module communication with iDRAC has ended.
Detailed Description
The iDRAC Service Module ended communication with iDRAC over the OS to iDRAC Pass-through channel. This is because either iDRAC is being restarted or the OS to iDRAC Pass-through configuration is being changed. The iDRAC Service Module will continue to try connecting to iDRAC.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0008

Message
Some features of iDRAC Service Module will be disabled on this server, because OpenManage Server Administrator is running on the operating system (OS) of this server.
Detailed Description
iDRAC Service Module detected that OpenManage Server Administrator is running on the OS of this server. Therefore, one or more features of iDRAC Service Module will be disabled.
Recommended Response Action
End the OpenManage Server Administrator session. The features will be automatically started by iDRAC Service Module.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0009

Message
The features of iDRAC Service Module that were disabled will be enabled on this server, because OpenManage Server Administrator is not running on the operating system (OS) of this server.
Detailed Description
iDRAC Service Module detected that OpenManage Server Administrator is not running on the OS of this server. Therefore, one or more features of iDRAC Service Module that were earlier disabled are now enabled on this server.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0010

Message
The iDRAC Service Module received a request from the arg1 to stop the services of Service Module.
Arguments
  • arg1 = requesting source name
Detailed Description
The iDRAC Service Module received a request from a source identified in the message to stop the Service Module services. For example, a requesting source can be an OS or iDRAC.
Recommended Response Action
If the requesting source is iDRAC, enable the iDRAC Service Module on the iDRAC before starting this service on the server OS. To enable the Service Module by using iDRAC GUI: Click Network, click OS to iDRAC Pass-through, and then click the USB NIC option. In the OS IP Address box , type an IP address, and then click Apply. To enable the module by using RACADM command, run the following command at the command line interface: racadm set idrac.servicemodule.ServiceModuleEnable enabled
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0011

Message
The server operating system (OS) is unable to start the iDRAC Service Module, because it is set to "disabled" in iDRAC.
Detailed Description
The server OS could not start the iDRAC Service Module, because the iDRAC Service Module disabled on iDRAC.
Recommended Response Action
Enable the iDRAC Service Module on the iDRAC before starting this service on the server OS, and then retry the operation. To enable the module by using iDRAC GUI: Click Network, click OS to iDRAC Pass-through, and then click the USB NIC option. In the OS IP Address box , type an IP address, and then click Apply. To enable the module by using RACADM command, run the following command at the command line interface: racadm set idrac.servicemodule. ServiceModuleEnable enabled
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0012

Message
The IDRAC Service Module is successfully ended on the server operating system (OS).
Detailed Description
The IDRAC Service Module is successfully ended on the server OS.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0013

Message
The feature arg1 is enabled.
Arguments
  • arg1 = feature name
Detailed Description
The feature identified in the message is enabled by using the one of the iDRAC interfaces.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0014

Message
The feature arg1 is disabled.
Arguments
  • arg1 = feature name
Detailed Description
The feature identified in the message is disabled by using one of the iDRAC interfaces.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0015

Message
The iDRAC Service Module detected a change in the host name of the server operating system (OS).
Detailed Description
The iDRAC Service Module detected a change in the host name of the server OS.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0016

Message
The BMC watchdog reset time is changed to arg1 seconds.
Arguments
  • arg1 = reset time
Detailed Description
The BMC watchdog reset time is changed to a value identified in the message.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0017

Message
The BMC watchdog auto-recovery action is changed from arg1 to arg2 .
Arguments
  • arg1 = original action
  • arg2 = new action
Detailed Description
The BMC watchdog auto-recovery action is changed from the original action identified in the message to the new action identified in the message.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0018

Message
The OS Collector application is successfully started on the server operating system (OS).
Detailed Description
The OS Collector application is started on the server Operating System.
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0019

Message
The OS Collector application did not start successfully on the server operating system (OS) because checksum verification did not succeed for some files.
Detailed Description
The OS Collector application did not start successfully on the server operating system (OS), because checksum verification did not succeed for some files.
Recommended Response Action
Do the following: 1) Retry the operation. 2) If the issue persists, reinstall the OS Collector on the iDRAC to the most recent version available, and then retry the operation.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0020

Message
The OS Collector application did not start successfully on the server operating system (OS) because the iDRAC emulated USB device with the OS Collector application was not found.
Detailed Description
The OS Collector application did not start successfully on the server operating system (OS) because the iDRAC emulated USB device with the OS Collector application was not found.
Recommended Response Action
Do the following: 1) Retry the operation. 2) If the issue persists, restart the iDRAC, and then retry the operation.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0021

Message
The OS Collector application did not start successfully on the server operating system (OS) because the OS Collector executable was not found.
Detailed Description
The OS Collector application did not start successfully on the server operating system (OS) because the OS Collector executable was not found.
Recommended Response Action
Do the following: 1) Retry the operation. 2) If the issue persists, reinstall the OS Collector on the iDRAC to the most recent version available, and then retry the operation.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0022

Message
The OS Collector application did not start successfully on the server operating system (OS) because the application encountered an error.
Detailed Description
The OS Collector application did not start successfully on the server operating system (OS) because the application encountered an error.
Recommended Response Action
Do the following: 1) Retry the operation. 2) If the issue persists, reinstall the OS Collector on the iDRAC to the most recent version available, and then retry the operation.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0023

Message
The feature WMI Information is de-activated because the iDRAC firmware version installed is not compatible. It will be activated when the compatible iDRAC firmware is installed.
Detailed Description
The feature WMI Information is disabled. It will be enabled when a compatible iDRAC firmware is installed.
Recommended Response Action
WMI Information feature requires iDRAC 8 firmware version 2.00.00 or later. Update the iDRAC firmware to the appropriate version to activate the WMI Information feature.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0024

Message
The NVMe Device arg1 is successfully prepared for removal from PCIe slot arg2 .
Arguments
  • arg1 = NVMe device name
  • arg2 = sot number
Detailed Description
The NVMe Device identified in the message is successfully prepared for removal from the PCIe slot identified in the message.
Recommended Response Action
No further response action is required before removing the NVMe Device identified in the message. To enable the NVMe Device for use, remove and re-insert the device or restart the system with the device inserted.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0025

Message
Unable to prepare the NVMe device arg1 for removal from the PCIe slot arg2 because of one or more of the following reasons: 1) NVMe device is busy, 2) NVMe device is not present or 3) NVMe driver is not installed.
Arguments
  • arg1 = NVMe device name
  • arg2 = slot number
Detailed Description
The NVMe device cannot be prepared for removal from (the PCIe slot identified in the message because of one or more of the following reasons: 1) NVMe device is busy, 2) NVMe device is not present or 3) NVMe driver is not present.
Recommended Response Action
Make sure of the following: 1)That the NVMe device identified in the message is not in use, 2) the NVMe device is present, and 3) NVMe device drive is installed.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0026

Message
The iDRAC Hard Reset operation is performed by system OS user arg1 from the operating system (OS) on arg2 .
Arguments
  • arg1 = user name
  • arg2 = datetime
Detailed Description
The iDRAC Hard Reset operation is performed by system OS user identified in the message from the operating system (OS) on the day-date-time-year identified in the message.
Recommended Response Action
The iDRAC may take up to 2 minutes to fully restart. Wait until the iDRAC is fully restarted before performing further operations with the iDRAC.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing Redfish Eventing
iDRAC              
CMC              
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*            
CMC              

ISM0027

Message
An unprivileged user arg1 tried to perform an iDRAC Hard Reset operation from the operating system (OS).
Arguments
  • arg1 = user name
Detailed Description
An unprivileged user identified in the message tried to perform an iDRAC Hard Reset operation from the operating system (OS).
Recommended Response Action
No response action is required.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing Redfish Eventing
iDRAC              
CMC              
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*            
CMC              

ISM0028

Message
Unable to perform the iDRAC Hard Reset operation either because of an unsupported CPLD firmware version or the iDRAC Hard Reset feature is currently disabled on iDRAC.
Detailed Description
The iDRAC Hard Reset operation cannot be performed either because of an unsupported CPLD firmware version or the iDRAC Hard reset feature is currently disabled on iDRAC.
Recommended Response Action
Do one of the following: 1) Update the CPLD vesion by using iDRAC graphical user inteface (GUI). 2) To enable the iDRAC Hard Reset feature by running RACADM command, enter the following at the command line interface (CLI): "racadm set idrac.servicemodule.idrachardreset enabled".
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 2 (Warning)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0029

Message
Unable to complete the iDRAC Hard Reset operation because BIOS on the server does not support this feature.
Detailed Description
Unable to complete the iDRAC Hard Reset operation because BIOS on the server does not support this feature.
Recommended Response Action
Install the required BIOS version and retry the operation. To know about the recommended BIOS version, see the iDRAC Users Guide available on the support site.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

ISM0030

Message
Unable to complete the iDRAC Hard Reset operation because this feature is not supported on this platform.
Detailed Description
Unable to complete iDRAC Hard Reset operation because this feature is not supported on this platform.
Recommended Response Action
Refer to the platform Users Guide documentation for information about whether the iDRAC Hard Reset feature is available.
Category
Audit (ISM = iDRAC Service Module)
Severity
Severity 3 (Informational)
Redfish Event Type
Alert
No alerts are applicable for this message

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