Dell Technologies Server Troubleshooting Guide

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Top trending issues

The top trending issues for the 14G server components are listed below.

Table 1. Trending issues of 14G ServersThe table lists the other trending issues.
Issue	Resolution
How to identify faulty parts when facing a BUS DEVICE FUNCTION error, example: A fatal error was detected on a component at bus 49 device 0 function 3.	To troubleshoot, see link.
The system board BP1 PG voltage is outside of range.	To troubleshoot, see link.
Data corruption may occur on R6415, R7415, and R7425 with PERC H330 running Linux based and VMware operating systems	To troubleshoot, see link.
Failure to detect USB devices on front USB 2.0 ports of PowerEdge R640 and R740	To troubleshoot, see link.
Install OS in BIOS or UEFI mode with AMD EPYC 7000 series (R6415, R7415, R7425)	Refer this link.
PowerEdge R640, PowerEdge R650, PowerEdge R740XD Lifecycle Controller Boot Loop	To troubleshoot, see link.

Table 2. Top trending issues for drivesThe table lists the top trending issues for drives.
Issue	Resolution
How to troubleshoot a drive failure?	To troubleshoot drive failure, see link.
What is predictive drive failure and how do we detect it?	To know more on predictive drive failure, see link.
How to troubleshoot drive sense errors for PowerEdge servers?	For issues related to Key Code qualifier and Sense Code 5D errors, see link.
How to identify and troubleshoot if a drive shows a foreign configuration?	To troubleshoot, see link.
How to Handle Puncturing (Bad Blocks) on Virtual Disks for PowerEdge servers?	To troubleshoot, see link.

Table 3. Top trending issues for processorsThe table lists the top trending issues for processors.
Issue	Resolution
What is CPU IERR and why does it occur?	For information about CPU IERR errors, see link
PowerEdge servers processor issue information and troubleshooting techniques?	To troubleshoot, see link.

Table 4. Top trending issues for PERCThe table lists the top trending issues for PERC.
Issue	Resolution
How to troubleshoot a foreign drive?	To troubleshoot, see link.
How to set up and troubleshoot a RAID Virtual Disk (VD)?	To troubleshoot, see link.
How to create, initialize and troubleshoot PERC Controllers and RAID Arrays?	To troubleshoot, see link.
How to Troubleshoot SMART Errors on a Dell PowerEdge RAID Controller (PERC)?	To troubleshoot, see link.

Table 5. Top trending issues for memoryThe table lists the top trending issues for memory.
Issue	Resolution
How to troubleshoot single-bit error (SBE) and/or multi-bit error (MBE) in memory?	To troubleshoot single-bit error (SBE) and/or multi-bit error (MBE) in servers, see link.
How to resolve issues with errors MEM0701, MEM0702 and MEM0005?	For MEM0701, MEM0702, and MEM0005 errors, see link .
How to troubleshoot correctable memory error on a DIMM?	To troubleshoot, see link.
How to do RCA and find out if a DIMM or DIMM slot is faulty?	To troubleshoot, see link.

Table 6. Top trending issues for NICThe table lists the top trending issues for NIC.
Issue	Resolution
How to troubleshoot virtual machine network connection issues (VMware)?	To troubleshoot, see link.