Dell EMC SmartFabric OS10 User Guide Release 10.5.0

If the OS10 switch resides behind a firewall, open port 443 on the firewall for an outbound connection to the following SupportAssist servers:

• https://esrs3.emc.com
• https://esrs3-dr.emc.com

1. Enter the configuration mode.

   OS10# configure terminal
   OS10(config)#

2. Accept the EULA.

   OS10(config)# eula-consent support-assist accept

3. Enter SupportAssist mode from CONFIGURATION mode.

   OS10(config)# support-assist
   OS10(conf-support-assist)#

4. (Required) Specify the SupportAssist server URL or IP address in SUPPORT-ASSIST mode, and specify your Dell Digital Locker (DDL) credentials to access the SupportAssist server. This account must have entitlements to the OS10 switch in DDL. You can enter default to specify the SupportAssist server URL (https://esrs3.emc.com).

   OS10(conf-support-assist)# server url default username example-username password example-password

   Or

   OS10(conf-support-assist)# server url https://domain username example-username password example-password

5. (Required) Configure the interface to connect to the SupportAssist server in SUPPORT-ASSIST mode.

   OS10(conf-support-assist)# source-interface interface

6. (Required) Configure the contact information for your company in SUPPORT-ASSIST mode.

   OS10(conf-support-assist)# contact-company name ExampleCompanyName
   OS10(conf-support-assist-ExampleCompanyName)#

7. Trigger an activity immediately or at a scheduled time in EXEC mode.

   OS10# support-assist-activity full-transfer {start—now | schedule [hourly | daily | weekly | monthly | yearly]}

Remove SupportAssist schedule

OS10# no support-assist-activity full-transfer schedule