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SupportAssist for Business PCs Administrator Guide
Remove disconnected PCs
About this task
You can remove PCs that are no longer managed or used in your organization.
CAUTION:Ensure that you review the disconnected PCs before you remove them from the inventory.
Steps
-
From the
TechDirect dashboard, go to
.
The Inventory page is displayed.
- Select Disconnected PCs from the list.
- Select the PCs that you want to remove and click Remove PCs.
Results
NOTE:If SupportAssist is installed on the PCs, removing the disconnected PCs from the inventory will not uninstall
SupportAssist on the PCs.
NOTE:If a disconnected PC was unintentionally removed, you must reinstall
SupportAssist. After the reinstallation, you can manage the PC in TechDirect.
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