- Notes, cautions, and warnings
- Introduction
- Overview
- Search
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Custom catalogs for your PC fleet
- Managing SupportAssist alerts
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Configuring settings
- Data exports
- Performance indicators
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Retrieve SupportAssist data using APIs
- Features and enhancements in previous versions
- Resources
- Contact Dell
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SupportAssist for Business PCs Administrator Guide
Managing catalogs for PCs connected to Dell
Related video:
How to create and manage catalogs for your PC fleet using SupportAssist for Business PCs
If your PCs are connected to Dell, SupportAssist is installed on the PC fleet, and the PCs have an active ProSupport Plus or ProSupport Flex for Client service plan, you can create, edit, manage, and remotely deploy the catalogs in Connect and manage.
The PC updates can be managed using custom catalogs or by using Dell recommendations. See Set PC update source.
NOTE:Driver scans are supported, and PC users can perform driver scans on their PCs only if:
- You have allowed the PC users to open and run SupportAssist on their PCs.
- You have deployed the catalog remotely through TechDirect. See Deploy a catalog remotely.
- The PCs have an active ProSupport Plus or ProSupport Flex for Client service plan.
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