You must be signed in to TechDirect as a Connect and manage administrator or Connect and manage technician.
Steps
From the
TechDirect dashboard, go to
Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > PCs > Groups.
The
Inventory page is displayed.
Click
Create group.
The
Create a new group window is displayed.
Select a site and enter a group name.
Click
Create.
Results
The group is created, and the default group configuration of the site is copied to the newly created group.
NOTE:If the primary and secondary contacts are different for PCs running Windows and Chrome operating systems, ensure that you create separate groups and assign unique primary and secondary contacts for managing these devices.
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