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SupportAssist for Business PCs with Windows OS Frequently Asked Questions

PDF

Language support

  • What are the languages supported by TechDirect?

    TechDirect supports 11 languages—Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Iberian Portuguese, Russian, and Spanish.

  • What are the languages supported by the SupportAssist user interface?

    The SupportAssist user interface supports 11 languages—Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Iberian Portuguese, Russian, and Spanish.

    NOTE:The users in your organization can view the SupportAssist user interface only if you have enabled the Allow users to open and run SupportAssist on their PCs option on the Connect and manage PCs > Set up and connect > Configure page.

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