- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
Remote actions
Configure the following preferences to remotely optimize the connected PCs:
- Run all remote scans and updates without end user interaction—allows administrators to remotely optimize your managed PCs without user interaction.
- Suppress end user notification in case reboot is needed after installation—allows SupportAssist to hide reboot notifications to users. If this option is enabled, the PCs are not rebooted automatically. The drivers, firmware, and BIOS updates are applied only when the user reboots the PC manually.
- Apply PC updates only within a time range (Optional)—allows SupportAssist to remotely update the PCs only during the selected time period.
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