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SupportAssist for Business PCs Deployment Guide for Partners

PDF

Download activation file

Prerequisites

Allow browser pop-ups from TechDirect.

About this task

Using the activation file, you can activate SupportAssist on your site or other sites by deploying SupportAssist. You can also create a SupportAssist deployment package by using the activation file in Deployment Package Manager. If your activation file is expired, missing, or invalid, you can download it anytime.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet.
    The Manage PC fleet page is displayed.
  2. In the Connect and manage PCs card, click MANAGE.
  3. Click Set up and connect.
  4. Select Manage deployment for an existing site.
  5. Select Download activation file.
    The Download activation file page is displayed.
  6. Select a site.
  7. In the Activation file for SupportAssist section, click Download.
  8. Use the activation file in Deployment Package Manager to activate SupportAssist. See Create the SupportAssist deployment package or Modify an existing SupportAssist deployment.

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