- Notes, cautions, and warnings
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and prechecks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Migration of file attributes
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Interpret migration report
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Program Compatibility Assistant
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Erase Windows 7
- Troubleshooting Windows reset
- Manual Reboot
- Running Dell Migrate on desktop PCs
- Update .NET Framework
- Tips for faster data migration
- Migration of OneDrive files
- Default exclusions from migration
- Error codes
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Dell Migrate User's Guide
Troubleshooting issues with launching Migrate through SupportAssist
If you are unable to see the welcome page for Migrate, or the option to launch Migrate is not displayed on SupportAssist, perform the following steps:
- Go to to uninstall SupportAssist.
- Restart the new PC and install SupportAssist. For more information about installing SupportAssist, see the latest version of SupportAssist for Home PCs User's Guide on the SupportAssist for Home PCs documentation page.
- Ensure that you are logged in as an administrator, before launching SupportAssist.
If the issue still persists with launching Migrate, contact the Dell Technical support.
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