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Dell Wyse ThinOS Version 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Operating System Release Notes

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Known issues

Table 1. Known issuesKnown issues
Issue ID Description Workaround
DTOS-5726 VNC settings timeout type and the timeout policy do not show the expected values when launching a VNC client. There is no workaround in this release.
DTOS-6426 There is no audio on the videos played using Multimedia redirection. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Go to Peripherals > Audio on the client and click OK. The audio resumes playing.
DTOS-5761 Webcam redirection on 32-bit applications does not work with 1280x720p video resolution. gs_read1.0 CPU usage displays 100%, and the client stops responding after about 10 minutes. Reduce the webcam resolution to 320p or 480p from ThinOS Peripherals > Camera.
DTOS-6386 During a Citrix session, if you enable multiple audio and open the Recording tab from the Sound window, the session gets disconnected. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Do not open Sound > Recording. You cannot switch the recording device in Windows Sound settings.
DTOS-6920 The client does not download package files from Wyse Management Suite. The client does not retry the download either. Error 7700, 115 is displayed in the event log. Check in Wyse Management Suite again manually or reboot the client.
DTOS-7008 During a VDI session, Citrix HDX audio volume bar gets adjusted when using the volume control buttons on the keyboard. The issue is observed on Wyse 5470 All-in-One thin clients. If Enable volume control for client volume is added as part of Admin Policy Tool, the user does not have to adjust volume in the VDI session.
DTOS-7108 If you set Close lid action on battery power to shut down device when you have an external monitor connected to the thin client, the external screen stays lit. The issue is observed on Wyse 5470 thin clients. There is no workaround in this release.
DTOS-6958 An error message that states Unable to connect you to your desktop. Try again or contact your administrator for assistance is displayed on the PIE login window after signing off from a VDI session. The issue is observed on Imprivata version 7.7.1134. Ignore this error message. It does not impact Imprivata OneSign server connection.
DTOS-7414 Skype for Business calls with 32-bit Skype for Business application, without using RTME, has an audio and video lag of 4-5 s. The issue is observed on Wyse 3040 thin clients. Use RTME for Skype for Business calls.
DTOS-7385 Audio is sometimes noisy and not audible on Zoom meetings while using 32-bit Zoom VDI application and Citrix HDX Webcam. The issue is observed on Wyse 5470 All-in-One thin clients. Do Zoom meeting with optimization enabled.
DTOS-7092 Imprivata does NOT work in PCoIP session. The issue is observed on clients with Horizon version 2111 and Imprivata 7.7. Do not use Horizon 2111 environment. Use Blast protocol.
DTOS-6837 JVDI cannot register with VMware Blast. Do not register manually. Wait about 5-10 m, JVDI will register automatically.
DTOS-7038 Citrix broker connections display an error that states An unknown login error occurred when setting broker timeout as 5 seconds. Use the default settings for Advanced > Broker Session > Citrix Broker Settings > Timeout.
DTOS-6741 The default audio input and output device does not change when you change the default audio device from the application in a session. The default device that is selected on the client is used for audio input and output. The issue occurs when multiple audio is enabled. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Disable multiple audio.
DTOS-7257 OK button under the properties window does not work in Citrix ICA session. There is no workaround in this release.
DTOS-7400 Camera settings for Logitech webcam models do not display any resolution and frames per second. The issue is observed only on secondary cameras. Use the primary camera
DTOS-7380 Horizon Universal Broker cannot be connected. Universal Broker is not supported in this release.
DTOS-7403 Customizing the supported FPS for HDX webcam is not supported when using HDX webcam technology. There is no workaround in this release.
DTOS-7185 No default camera option in Admin Policy Tool. This feature is not supported in this release.
DTOS-7064 After disabling network proxy in Wyse Management Suite policy settings, Admin Policy Tool still displays the default settings. Wyse Management Suite settings are not synced with Admin Policy Tool. There is no workaround in this release.
DTOS-6894 Network speed is slow when you connect the network cable to monitor for PCR. The issue is observed on Wyse 5470 thin client. There is no workaround in this release.
DTOS-7313 Jabra Evolve 75 headset that is mapped to a Citrix session desktop keeps showing Connected and Not Connected status repeatedly. Do not use Jabra Evolve 75 headset.
DTOS-7405 Camera settings does not update automatically when you disconnect and plug back in external camera. The issue is observed on Wyse 5470 thin clients. Close the camera settings and reopen.
DTOS-7417 After disabling WMS, it still checks the Group registration code on ThinOS UI. The issue is observed on Wyse 5470 thin clients. Do not disable WMS when group key is empty.
DTOS-6998 The external camera with HDX webcam redirection in 32-bit applications does not work on Wyse 5470 All-in-One thin clients. On Wyse 5070 thin clients, second camera does not work. Use only the built-in camera on Wyse 5470 and 5470 All-in-One thin clients. Connect only one camera to Wyse 3040, 5070 or OptiPlex 3000 thin clients.
DTOS-7449 Smartcard fails to log in Citrix broker after disconnecting or reconnecting ICA session multiple times. Remove and replugin smartcard.
DTOS-7472 Sometimes the camera settings do not sync from Wyse Management Suite to wfclient.ini. Reboot the client.
DTOS-5356 High CPU usage is observed with Zoom call optimization. The issue is due to a Zoom limitation. For more information, see https://support.zoom.us/hc/en-us/articles/201362023-Zoom-system-requirements-Windows-macOS-Linux.
DTOS-7160 HEVC does not work with VMware Blast. The issue is observed on OptiPlex 3000 Thin Client. There is no workaround in this release.
DTOS-7190 When you restart the client after connecting a Bluetooth device, the Bluetooth device gets connected automatically after the restart, but the connection status is displayed incorrectly. The issue is observed on OptiPlex 3000 Thin Client. Reconnect the Bluetooth device.
DTOS-7077 Updated Static IP address is not reflecting in Systray after changing the static IP. The issue is observed on OptiPlex 3000 Thin Client. There is no workaround in this release.
DTOS-8143 Zoom Horizon VDI package does not work in a session—CIPS-26069. For the Zoom Horizon VDI package to work in a session, it must be uninstalled and reinstalled.

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