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Dell Latitude 5400 Chromebook Service Manual

Reset Chromebook

This page contains all information about resetting Dell Latitude 5400 Chromebook.

All local user data stored on the Chrome OS can be cleared by resetting it to its original factory state (also known as Powerwash).

This step might be helpful if you want to reset owner permissions or if you are experiencing issues with your user profile.

NOTE All data stored on your Chrome OS such as downloaded files, photos, owner permissions, and saved networks, will be deleted for all accounts when performing a factory reset. After clearing this data, you will be guided through the initial setup again. Resetting your device will not affect your accounts themselves, or any data synced to these accounts.
NOTE Do not follow the instructions below if you're using a managed Chrome device, as you will not be able to re-enroll your device after powerwashing it.

Follow these steps to reset your Chrome OS to its original factory state:

  1. Click the status area in the lower-right corner, where your account picture appears.

    Settings

  2. Click Settings as highlighted from the picture below.

    Settings

  3. Click Show advanced settings to expand the menu.

    Settings - Advanced

  4. Click the Powerwash button.

    Powerwash

  5. Click Restart when prompted.

    Restart

    NOTE You can also reset your Chrome OS from the sign-in screen by holding down the keys Ctrl+Alt+Shift+R and clicking Restart. (If you are signed in to your Chrome OS, sign out first before you press on Ctrl+Alt+Shift+R, then click Restart. Once the Chrome OS is restarted, click Reset.)
  6. After you restart the Chrome OS, you should now see the setup screen. Click on Powerwash button.

    Confirm Powerwash

  7. Confirm powerwash by clicking on Continue button.

    Continue

  8. Powerwash may take some time to complete. Let the screen transition to Chrome Operating System welcome screen and make sure you sign in with your primary Google Account, because this account is set as the owner account.

    Powerwash in progress


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