Getting help and contacting Dell
Self-help resources
You can get information and help on
Latitude 5400 Chromebook and other Dell products and services using these self-help resources:
Table 1. Self-help resourcesProvides help information on Dell products and services.
Self-help resources
|
Resource location
|
Information about Dell products and services
|
https://www.dell.com
|
Online help for operating system
|
https://www.dell.com/support/article/sln293900
|
Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on.
|
https://www.dell.com/support
|
Dell knowledge base articles for a variety of computer concerns.
|
https://www.dell.com/support/home/app=knowledgebase
|
Learn and know the following information about your product:
- Product specifications
- Operating system
- Setting up and using your product
- Data backup
- Troubleshooting and diagnostics
- Factory and system restore
|
See
Service Manual and Setup and Specifications
at
https://www.dell.com/support/manuals.
To locate the
Service Manual and Setup and Specifications relevant to your product, identify your product through one of the following:
- Select
Detect Product.
- Locate your product through the drop-down menu under
View Products.
- Enter the
Service Tag number or
Product ID in the search bar.
|
Contacting Dell
NOTE If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
To contact Dell for sales, technical support, or customer service issues, see
https://www.dell.com/contactdell.
NOTE Availability varies by country/region and product, and some services may not be available in your country/region.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
- Go to
https://www.Dell.com/support
- Select your support category.
- Verify your country or region in the
Choose a Country/Region drop-down list at the bottom of the page.
- Select the appropriate service or support link based on your need.