SupportAssist for Home PCs User’s Guide
Configure SupportAssist notifications
Prerequisites
About this task
By default, SupportAssist displays notifications about hardware and software issues, driver updates, support requests, and other alerts for your PC. You can choose the type of notifications you want SupportAssist to send to you. However, SupportAssist notifies you about urgent and time-sensitive issues for your timely action.
Steps
- Open SupportAssist and click Settings.
- In the Notifications card, click Open.
-
To allow
SupportAssist to send you notifications, select the
Allow notifications (recommeneded) option.
NOTE:You will not receive hardware issues and urgent driver updates if this option is disabled.
- To snooze the notifications, toggle on Snooze notifications and select a frequency during which you want to turn off the notifications.
-
In the
Notifications and alerts section, select the type of notification you want to receive.
SupportAssist sends notifications for the following:
- DIY/Informational—updates on hardware drivers, software, firmware, or BIOS.
- Virus and malware—updates when a virus or malware is detected so you can act to remove them immediately.
- Support services expirations, renewals, and offers—updates on current support service status and expiry, and any new offers that help you manage the PC.
- Support request updates—status of support requests that are open for your PC and further updates to the support request.
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