The six-digit verification code that is displayed on
Data Assistant helps you to securely connect to the other PC and transfer data securely.
After the verification code is displayed, a provision to enter the code on
Migrate within
SupportAssist is displayed. The code is refreshed every minute. Ensure that to enter the correct code on
Migrate for both the old and the new PCs to pair. After three incorrect attempts,
Migrate gets disabled for a few seconds for security reasons. After the timeout,
Migrate is enabled, and you can enter the code again.
Figure 1. Verifying Code in
Data Assistant
During this process,
Data Assistant might go back to the previous page due to one of the following reasons:
Network is disconnected on either the old or the new PC
WiFi is turned off on either the old or the new PC
Either the old or the new PC is connected to VPN
Modem or router is turned off
New PC running
Migrate within
SupportAssist is turned off
You have manually blocked the incoming firewall option from Window Defender Firewall or any other firewall
Anti-virus software is blocking the firewall connection to communicate between the old and the new PCs
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